Bomnin Chevrolet Manassas Service

"Body Shop Review (cannot rate any other part of the dealer) Recently if not unfortunately needed some body work done. I called/showed up without any kind of warning to have a fender replaced and door fixed. From start to finish Julia in the Body Shop kept me completely up to date on what was going on. Especially when the timeline given was skewed when things didn't go as planned. I was impressed with her customer service and hope if you need body work in the future (Hopefully you don't!), you go see her."

"I had a great experience on 27 Oct 2023 with Carlos Benitez my Service Advisor. He went far out of his way during a personal emergency I was having with my Tahoe. He didn’t have to go the extra mile to urgently assist me but he did. He was super helpful and amazing to work with. A++"

"Had an appointment for an oil change and it took just over 2 hours to complete, I also asked the service advisor if they can refill my coolant overflow tank because it was empty and he said OK and after waiting two hours, they only did the oil change, coolant was left untouched. I really was trying to give this service department a chance because I bought my car from this dealership, but based on the reviews and negative experiences other customers have had with this service department, I am really considering taking my vehicle to a different dealership now"

"Avoid this dealership if you can, I was sold a used car that was vibraring at highway speeds and leaking engine oil. I noticed the problem and took it to them right away and mentioned I couldn't identify those problems because I never went at highway speeds during the test drive. They said they cannot do anything and told me I should have gotten a warranty with them. So be prepared to get screwed over. You are on got own after you sign. I should have gone with CarMax instead. Terrible mistake."

"This dealership is a joke. I have brought several trucks over the years but I am really disappointed in Chevy dealers overall.I drove 2 hours to get there on a Friday. I was really interested in a truck they had for sale. Only to find out that there was some hidden fees that were not told to me over the phone so I overlooked the fees. I spent 4 hours on a Friday only to find out that at 9:45, they could not get an approval for me because the banks was closed. I keep being told 10 min the finance team would be with me. During my visit I keep asking about an estimate payment and salesman Jerome said that they do things different here and only the finance people go over everything once you get in the back. As long as you’re good with the total price that all that they do. So once I got to the finance I was told they need $500 to hold the vehicle. I told him no. And he said would contact me the next day. never did. The salesman called me for proof of income on the next day. Which I sent. And now it’s Sunday I have not heard anything from them. What a joke of a place. Don’t waste your time there."