Terry's Mobile Auto Repair

"Passing through town and car stopped at gas station while headed back to Texas. Called Terry, he offered some advice and stated he would be on his way in about 1 hour to 1 hour and a half. Called him a few more times to do a status check, to which he stated he would be come. I was disappointed to have never heard from him confirming he was on the way or not. Like a few other reviews, I was left hanging. Luckily, I was able to get assistance elsewhere. Unreliable..."

"I was in Woodstock, VA on business for over a week when i noticed a massive oil leak in my car on the Walmart parking lot, where i was selling fireworks from a stand. Because my hood was up, Terry stopped by to see if he could help.. I gave him the go-ahead, after which he began removing parts from my engine. They worked for an hour or so and then gave me a ride into town where I was staying. They even picked me up the next morning and promised to come back at noon. They didn't return but promised to return the next day. That was the last i heard from them. They didn't return my calls or texts...ever! I'm glad I never paid them, though i did offer to pay for the taxi service. I had the car towed to a local garage where i was told some parts to my car were missing. I haven't heard if they've been returned yet. Terry just left me hanging with no explanation. It's ok to back out of a job. But it's unprofessional and just plain rude to not say so. I wouldn't let them clean my windshield at this point. They give a whole new meaning to the word, "unreliable"..The only excuse would be sudden hospitalization followed by unconsciousness. I hope they're ok."

"I connected with Terry to come out and look at our RV that wasn't starting. He says he would work until it was fixed granted that was late at night but he came back the next week and did some work. We paid $200 for that But it still didn't start. He says he would be back in a couple days and he never did. We've called, left messages, and he doesn't call back . He definitely isn't going to come back. I don't recommend his service. He is not reliable. Also, he mentioned it might be a mouse... Mnnn okay, he should have done a better job at looking at the engine. The second mechanic we had to look at it pointed out that a mouse ate tons ...of wires. Didn't Terry see that? Maybe he was just trying to make a buck? I was leery about posting this but the Truth is that he left us hanging for week's! Promising to come back. Well we got it towed to a shop now. ... Keep looking for another Mobile mechanic."

"Our 1994 motorhome broke down at the Pilot at 1-81 VA exit 291. Terry and Ryan arrived around 6pm, diagnosed the problems, had to travel 1/2 hour to pickup parts. In order to replace the water pump, everything but the engine had to be removed. Bolts were missing, a loose wire had to be replaced, and sloppy prior work corrected-a time consuming process. Terry and Ryan are neat and orderly, working well together. And work they did all night until they were satisfied that everything was in proper working order. They saved us a tow, gave us an RV we can trust again, and charged much less than we were expecting. Keep their number handy!"

"Will get you back on the road anytime, anywhere, honest, reliable, will get your vehicle fixed right the first.time, at a price you can afford."