Journeys

"Malaysia was literally the sweetest ever! She brought the best vibes and was super helpful."

"I had a situation occur two days before Christmas where I had another location call this store as they were the only store in the state to have a particular item in the size and color that I needed. Unfortunately after 35 minutes of travel time to this location, I was advised that my item had been sold! It was the worst! But, the manager did EVERYTHING in her power to help me come up with a suitable resolution and was so apologetic that it made a horrible situation much better. It wasn’t optimal but I was pleased with the fact that they bent over backwards to assist after acknowledging the error. Kudos for having great customer service, Journeys!!"

"They young men that assisted me on Sunday 5/31/2020 were fantastic! They got me the pair of shoes I asked for, plus had a great recommendation, that I ended up purchasing. He had all the additional things I needed as well, no show socks( I have so many of already) and water proof dirt proof spray. I will continue to shop with these guys for all the shoes I need! Thanks again gentlemen!"

"The staff was unprofessional. They were just kinda standing around not really doing anything. Very loud & obnoxious with each other & didn't focus on the customers. I had one girl help me who was very nice. Other than that I probably will not return to this location."

"My granddaughter and I were shopping for Converse high tops and had almost given up. We went by Journeys and decided to stop in. They had a good selection and the staff brought everything in her size. They were so helpful and very kind to her. We got a pair of purple high tops and left happy!"