Big O Tires

"Very disappointed, they said the fuel pump is not working, replaced it, but they spoiled the tank level reading meter while doing so. I we asked them to fix the issue they caused, they do not want to bring it back to how it was working properly before they open it. I am not using this shop anymore."

"Very disappointed my bf took my new truck up to have two front tires takin off and put two new tires on that we just got and they messed up the rim asking him if he noticed the rim was peeling and I had just washed that truck and my rims were not liked that at all . That comes from rushing and being careless and still charge him 70 dollars. beware when going to this place and inspect your wheels and rims before leaving. Update 10//24/2023 still not happy manager Kevin who called me last Thursday and said they use a taped weight and water and soap so if that’s the case way did my paint peel not evinateden tring to resolveissue…dealing with customer relations also… I have pictures of rim but Google won’t let me add them. And I get a call from manager Kevin this morning saying he left me a message but I haven’t talk to him since last Thursday nor had I received a phone call .. so this morning he calls and says that the rim had been painted over and that was his opinion but also admitted to using brake cleaner to clean rims and weights so if he deals with tires then u know u don’t use brake cleaner on paint that isn’t silicone which can cause paint to peel and u don’t use brake cleaner that is non chlorinated on aluminum rims either, which causes paint to peel. His resolution is to keep vehicle for a day and have his guy to fix rim. I asked how is he gonna fix he said paint it… needless my boyfriend and are not happy about this since this is who messed up the rim in the first and will possibly seek legal counsel."

"They are soooo good! Friendly and honest! They changed my tires and did the state inspection. Price is also affordable. The staffs are friendly and helpful, I highly recommend!"

"Spent over 1k on 4 new tires. Tires are fine. I asked them to inspect the vehicle (the reason I was getting tires) and they told me they would try but may not have time. I had a prescheduled appointment. They did not do the inspection - in spite of the fact that the car was on a lift for 2 plus hours while someone went to get the tires (its a car with 30k miles on it, a VA inspection would literally take like 10 minutes). Additionally, they left my rims and new tires covered in grease. Not a huge deal, but when you spend that kind of money on something you expect the little things to be done."