The Goodyear Tire & Rubber Company

"Had a flat that was not repairable and made it to Goodyear in Fairfax . Nick at the front came out and looked at my tire to check if they had any in stock. They had the tire and were able to put the new one on just before closing time without having to wait a long time like other places. Great service and fair priced. Thanks for your help!"

"I have had fantastic service at this location - Specifically dealing with Mel - but honestly the whole shop in general. They are friendly, honest, great about getting you in for service and are even willing to price match any competitor. I HIGHLY recommend them, not only for tires but also their other services offered. You will not be disappointed."

"So friendly and helpful! Alan and Jim took great care of me after an awful experience a block away at the AAA service center. On a busy Saturday, they got my car in and out with a new tire. They were a pleasure to work with and really went above and beyond to be sure we had what we needed at a good price and as efficiently as possible. I highly recommend this team at Goodyear!"

"I have never had bad customer service as this shop! I came to purchase a new tire, I asked the employee that I am look for an Ironman tire, he asked me what is your car? I told him it is a Mercedes. He replied to me with a mad face, if you can’t afford to buy tires why do you drive a Mercedes, buy a Corolla then! I was so shocked from his attitude! Even though I didn’t mention that I can’t afford to buy any tire. I left the shop speechless!"

"I took my vehicle in for a routine flat repair and left with a broken spare tire cable. My spare tire rides underneath my van and is held and hoisted up by a cable. When I took the van in the cable worked fine. I know this because I put the spare on the vehicle and wound the cable up by hand. I believe they wound the cable up with a drill, thus applying too much torque, thus breaking the mechanism. After it happened, they called me into the garage and said "your spare tire can't be hoisted up, because the mechanism is broken." They then proceeded to make an excuse by telling me the mechanism is cheap plastic and these things happen. I really had no legal recourse, therefore, decided to move on. The moral thing to do, would be to admit that they caused the damage and offer to pay for it. Of course, only in some bizarre Universe would that ever happen."