Rosslyn Automotive
8320 Lee Highway, Fairfax, Virginia 20598
About the Rosslyn Automotive
Rosslyn Automotive is a reputable car repair and store located at 8320 Lee Highway in Fairfax, Virginia. With a team of skilled technicians and a commitment to providing top-notch service, Rosslyn Automotive is your one-stop shop for all your automotive needs. Whether you need routine maintenance, repairs, or parts, you can trust Rosslyn Automotive to get the job done right. Visit us today and experience the difference in quality and customer service that sets us apart from the rest.
Photos of Rosslyn Automotive
8320 Lee Hwy, Fairfax, VA 20598, United States
Opening hours of Rosslyn Automotive
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 15:00
Sunday:
Closed
Reviews of Rosslyn Automotive
"Very honest and straightforward service. Super knowledgeable all about the car especially engine section. Mike and mr, chong are very friendly and kind and so professional all the time. I live about 10miles away from this shop but I have to come here whenever I have the issue. I wish they open one more near my area."
"I have been going to Rosslyn Automotive for many years. I know I am going to get an honest quote on my mechanical needs and it will be done the right way and at a reasonable price. I will always rely on Rosslyn Automotive for my car needs!! 10/10"
"Mike is one of the best of the best. Great prices, honest and great quality of work... I always bring my Jeep Wrangler to them"
"Don't come here and save the hassle. Manager Michael reacted rude when I ask questions for what part they use. If you care about what oil they use or what part they use for your car, don't bother to ask. I've been a customer at this shop for more than five years, but after my recent experience, I won't be returning. The quality of their work has noticeably declined as they've taken on more business, and it seems like the manager is struggling to manage the increased workload. The last incident stood out to me. When I asked about the specific parts, to another counter person, they were using for my car, the manager, Michael, responded rudely and didn't want to provide me with the information I requested. It's frustrating when you care about the maintenance of your vehicle and want to know the details. His reaction actually triggered for a reason for me to looking into further, and I saved $400 on a brand new brake pad system DIY. Furthermore, I've noticed that the shop prioritizes their own profits over customer satisfaction. For instance, they purposely delayed the safety re-inspection intake, causing me to miss the 14-day window and resulting in a higher fee of $20 instead of $1. Even when bringing this up, the answer is "it is the law". It's disappointing to witness these tactics aimed at maximizing their profits rather than prioritizing customer service. Considering these issues, I've decided to look for alternative options among family-owned or small businesses elsewhere. I hope they can learn from this feedback and make improvements to better serve their customers."
"Honest and budget friendly. These guys will always explain what’s wrong with your car with great patience and reliability. They also don’t use any high pressure sales tactics and only fix what is completely necessary. This is why they’re always booked. Highly recommended."
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