Wendy's,

2468 Nimmo Pkwy, Virginia Beach, VA 23456, United States

"I just left this Wendy’s drive trough… the girl who was taken and making my order was so rude and disrespectful… the way she talked to me and the response when I told her she was missing a drink… she opened the window with a really bad actitud… just woow. So disappointed for the customer service."

"Placed a mobile order after my daughter's dance class. Selected drive thru as my method for pick up. My receipt literally says DRIVE THRU ORDER on it. My daughter is 4. I got to the window and sat for 5 minutes before being greeted with a "33?" To which I replied "I have a mobile order." He said "you gotta pick that up inside." so I had to unbuckle my daughter, take her out, and go inside to get my order that the same dude in the drive thru put together and walked around the counter to set on a stand. You couldn't just hand me my order? Dont give option for DRIVE THRU pick up if you don't want to give ppl their order in the drive thru. The ultimate "I don't want to people" move ever. Except you still had to people because you had to interact with me, I bogged down your drive thru, and you assembled my order anyways. One of the most asinine things I've seen from this generation in a hot minute."

"WORST WENDYS IN AMERICA! I just want to know how this Wendy’s is still in business. 3.6 stars overall is super generous. They are more like a 1.6 at their very best."

"Giving them a one star is being generous. We waited in line for 30 ish minutes for them to forget half of our food. When we asked the staff about it they said that it was all there even though we only had half. They had extremely poor customer service and they had no urgency at all."

"Everytime I go for a run over here to order breakfast & coffee, the doors are always locked at their regular store hours. When someone comes to the door, they just pointed to the drive thru, no explanation or exceptional customer service. I don't have a car with me usually when I run around the area. What do you guys expect, to stand in the drive thru lane? I'm not one for complaining usually, but this has been happening since the pandemic times. Wendy's, do better and fix this. Open the lobby for those who wants to dine in for breakfast."