Taco Bell,

12630 Warwick Boulevard, Newport News, VA 23606

"Food was not very good.... service was slow and it was very expensive. So disappointing this used to be our go to place. Staff was very friendly."

"Great employees at this location! Professional. Friendly. Order accuracy is outstanding, which is a struggle at many other places, whether door dashing or as a paying cuatomer."

"The staff are very friendly. The food is always amazing. You will love it here."

"Horrible service. So I walk up to the door to go in and place my order and eat and out of nowhere this worker says ma'am your gonna have to go else where and I ask why? They didn't say a word and shrugged and rolled ther eyes and walked away. Then I get up to the counter and the lady there says "tell me the order now" and I just say my order wich was nacho fries and then she just gets the receipt and gives it to me. So I wait and wait and wait in till after 25 minutes or so I finally get my order and it looked horrible, the fries were cold and the cheese was bland and very odd looking light yellow. So please Taco bell please have some respect."

"I get it. 2 days after Xmas and you don't wanna serve people. It'd be easier if you just said, "Hey! Doing this sorta work is beneath me and I really don't feel like dealing with you!" Then I'd pull off, drive away and take my business elsewhere. But instead you told me what I was ordering when I asked for a change on one of the items no confirmation just an u enthusiastic "What else?" Got to the window, at least the guy taking the money was more polite but he repeated the order with the item I changed. I corrected him and told him that I changed an item. The change was even listed on the receipt. When I got the food and opened the box to no surprise, the very thing I asked to changed was still there. Asked for the manager and got my money back. No wonder the parking lot and the drive-thru is always empty. Horrible service."