Aaron's 4035 West Mercury Boulevard, Hampton, VA 23666

"The customer service is horrible her. Shondra the assistant manager is very rude!! She placed me on hold twice and hung up on me twice. After 4 calls. I had to call back and get her name for this review.. Employers need to better. Hiring a bad employee is bad for business."

"Oh my God .when I first went there it was great .The male manager was super Kool and professional.But it a female manager rude ,nasty disrespectful..She is in the wrong profession"

"Your drivers are absolutely ridiculous I was going down Victory Boulevard just a few minutes ago and right at the junction where 64 meets Victory one of your trucks number 65 almost took the front end off of my truck getting off of Interstate running in excess of 60 MPH swung all the way over to the left lane and then looked at me like I did something wrong they almost took the front end off my truck I flashed my lights and blew my horn and then they sped off down Victory across Jefferson"

"Been dealing with aarons for ten years now and they have always been my go too until this evening .. spoke to them a few days ago agreed payment on weds .. worked late . So today they showed back up demanded payment for more then what was agreed out of spite because i havent contacted them after we spoke on friday at my house .why would i contact if they were here ?. obviously there employee communication isnt good if there own "account manager" didnt know they were here and made a arrangement .. manager was unproffesional lied to me and said they were not here and was demanding payment or property .. the kicker is i only owed a couple hundred bucks on a 1200$ lease thats 90% payed off..spent thousands with them never defaulted ..10 years been a customer !! Ten years !!!..the manager shandra was very rude and unproffessional after im done payin off my final payment ill deffinately take my business elsewere to another company that isnt gonna be rude and lie and charge me more after your co workers were here.. very dissapointing beware"

"Terrible customer service! These people don't care about there customers in the least! They make you feel like your an inconvenience! I was always happy with Aaron's in the past, but I will say for certain that the Hampton location on mercury Blvd has terrible customer service. My family and I feel let down and ridiculous. I should not have to beg for a service I am willing to overpay for in the first place. I need a TV and these people can't get what I ordered, never called to tell me different, and has zero sympathy for not having my TV here when they said! After almost a week, they tell me they don't know when or if they can get the tv, but that they have a TV in store that would take another week for me to get it! I'm 5 miles away!!! Thanks Aaron's, for making me not want to be a customer anymore! Having to wait 3 months for a TV is unacceptable! You people need more transparency"