Ace Peninsula Hardware

"Staff was all very friendly. However, I came in last week to get copies of keys made. None of the copies made worked, when compared to the original key they did not match each other. Parts of the copies were grinded down too much."

"And the second boyfriend which was love this store well stocked all the employees are friendly and professional just a great place shop."

"Horrible customer service. Older white lady had a really bad attitude and was very rude. First time to this location and will be my last. Definitely will recommend a different store. I went in to buy a Stihl scabbard that showed 2 in stock at this location. I went over to the Stihl section and seen the one I needed and it was slipped onto a saw. However it had a bar code and was listed for sale individually. I asked the gentlemen at the counter to check and make sure it was for sale individually and it was indeed. This poor attitude lady then proceeded to rip it out of my hands and put it back stating that it’s not for sale when it clearly rang up for sale individually. She then got a bigger attitude asking what scabbard I specifically wanted. If she would have taken the time to look at the one she just had in her hands, she could have gotten all that information. She then had me wait 10 minutes while she went into the back to grab the same exact one I just had. But even after 10 minutes she wasn’t back yet. I just took the same one off the saw again and purchased that one. Why make a customer wait when you can take the one from the back and put it back where you want? This lady should not be in customer service and should just stick to stocking shelves or just work at the land fill since she acts as if her life is in the dump. Also the manager was there for most of the altercation and did not intervene at all. If I were upper management I would definitely look into this because you can easily see this lady has had several complaints against her in google reviews."

"So I just leave his place. Went here to buy power tools. They have the power drills all displayed at the wrong price. I got to the register to check out and is a higher almost 3 times higher than the price it was displayed at. I tell them they need to give me the drill at the price it’s displayed at. I know it’s some rule behind that So they get the manager and this guy .. immediately says he not doing it. He then goes to blames customers for putting every drill in the wrong place . Like dude y’all don’t have people going around checking that …. He honestly seems like he didn’t wanna do it because I’m an African American male. Horrible experience here . I wouldn’t recommend anybody going here for any reason. Especially if you’re an African American male ( beware !! )"

"The store is clean outside and inside. They have a large variety of products. 2 people asked if I needed assistance, which was real nice!! Great customer service at the register! Plenty of instock items."