Popeyes Louisiana Kitchen 2709 Chamberlayne Avenue, Richmond, VA 23222

"Unfortunately this place is mostly a miss! You don't realize the drive thru doesn't work (no signage)! Drove to window and was told to come inside. Inside is not the cleanest. 15 minutes later, I'm just getting my simple sandwich (no drink...just a sandwich). No apologies! The chicken is good, though!"

"Worst experience! Manager/employees are ill-mannered, rude, and disrespectful. I received rolled eyes, heavy sighs, and aggressive attitude! Tables, and floors littered with uncleared left over food! The environment felt judgmental, and employees were selective on who they took orders on."

"Horrible customer service honestly one of the worst I’ve every encountered. They were honestly so rude and food took longer than usual. It also came out cold. I was really really disappointed. I am attending different popeyes stores in America for my YouTube channel and this one is definitely going on the bottom of my list."

"Worst popeyes, worst management, terrible employees. So you guys think it’s ok to write some racial slur and be racist towards someone? and for the manager, you need to get fired along with that little worker of yours. They clearly do not need to be in a place where they have to serve customers. Terrible customer service. Hung up anytime i tried asking a question. Overall terrible. oh and the lil girl who wrote some racial slurs, i hope you get what’s coming to you!"

"Very unprofessional for an employee to write racial slurs on receipts. If an employee is that miserable & uneducated, they should find some help. Management handled the situation poorly, and even if no one at this location cares for their customers or morals, hope they can do some reflecting."