Chick-fil-A,

1601 Willow Lawn Drive, Richmond, VA 23230

"Always great! I had placed a bigger order for some coworkers and they were super fast to prefab the food and even bring it out to my car! Not a thing was missing and everyone’s order was perfect! Thank you guys!"

"Everyone knows I love chick-fil-a, but I will never return to this location. For one, it was chaotic. There are two pickup areas and it’s not quite clear. Finally someone told me my order was in a different area. I went to go grab it and the lady asked me for my order confirmation ?! That normally wouldn’t bother me (although I never had anyone at any chick fil a ask for proof), but in this case, i feel as if i was profiled because i did not see them ask anyone else for proof."

"I frequent Chic FIL A and often times this location. Usually the service is pretty good but today the service was a mess! The manager at the time was very rude and had no customer service skills. The food was cooked horribly and after spending 40$ for nuggets and getting them cooked wrong all I was offered was a free cookie or ice cream cone! This is a disgrace!."

"Fries were soggy and the large size wasn't even half full. The tomato on the spicy deluxe had the hard stem part on it. The coke was sticky and my brownie packaging had liquid on it. Worst chick fila meal I've ever had and I eat there a lot. This was delivery btw."