Ricco's Pizza

"This is my last time patronizing with this business I really don't Iike rude Customer Service. The lady(manager) that works there is rude the other gentlemen is awesome. But one bad apple can spoil the bunch."

"Truly dissatisfied. This place use to be good .seems like since new owners took over gone down hill . Took my dad there for dinner last night...a new waitress was there no personality...very strange didntnt smile just odd. The best waitress is Niki .. not sure if she is still there. Definitely not going back and been going there over 20 yrs"

"Ordered pizza through slice, paid for delivery. They added green peppers and onions to the pizza. Called Ricco’s and got the ummm, you ordered yes and there was no green peppers and onions. So he said go through slice….. Slice did not get the order wrong. Well you can come in. I ordered through slice and you for delivery. Lost a customer."

"Ordered using their new online ordering. Only gives option for pick up. Was supposed to be ready in 35 minutes. Arrived for pick up before then and it was ready. People behind the counter just looked at me for a minute then walked up to me without saying anything. I got my food. Checked it to see if it was what I ordered and it was all right. We went straight home to eat. Got a large cheese pizza, large Stromboli and small garden salad. The Stromboli is not cooked all the way. The dough on the bottom is raw. The salad looks disgusting. Tomato's are old, onions translucent and lettuce wilted. Also the salad came with no dressing. It seems there's always something wrong when I order from here except the pizza."

"First I just want to say I don't normally make a complaint on social media unless it really needs to be out there. I apologize for the former owners since they sold the name of the business to the new ownership. Ricco's Pizza in Langley Square Shopping Center Hampton Va really has gone down hill. Today we decided we wanted subs for dinner. When I got them home it was all I could do. My husband looked at my sub and said "Where's the beef?" You can see in the pictures. Here is what we ordered and what was wrong. Pastrami & cheese large with everything and Jalapeños added Philly steak & cheese no tomato and lightly toasted. 1 ) No visible Jalapeños on his sub paid $1.00 extra 2) Tomatoes on the Philly steak & cheese no onions on sub 3) My sub was hard as a rock on the ends and visibly dark toast 4) Both subs "where's the meat"??? 5) Also, the prices have gone up. Understandable but prices up, quality and quantity WAY down. I called them and they are willing to remake the subs. My hubby was already eating but since I was on the phone, I had not started. Already shaking due to needing to eat. I said to remake mine but it is a bit of a distance to return in this heat. I return with pictures of both subs and my sub as requested. Owner was stating that it was lightly toasted. You be the judge on that one, but mind you I put the paper plate in a zip lock to transport back to them since the paper wrapping was thrown away. I get another sub at no charge replacing the one I returned. NOTHING else for my trouble, gas, and the heat. First 2 pictures are the original subs. Third picture is the sub remade. Again where's the meat? Ricco's I will not return and I will NOT refer anyone to your business again."