Chick-fil-A,

3380 Pump Rd, Richmond, VA 23233, United States

"Went to the drive-thru and got a pup cup for my dog. My son wanted a fruit cup so I got him one. Their employees are always friendly and helpful."

"The location was much needed with an expansion. But now drive thru is slower due to 1 lane for drive thru and 1 lane for app order . Not sure why the parking could not have stayed the same for that purpose ? Or the change ??? Won’t be setting in it again unfortunately. What was a fast great in and out is now 5-10 minutes n drive thru"

"You need a place with a bigger parking lot just for you all! Not safe at all! especially for older people you can't walk fast enough to get to the building. Your guests who are using your drive Thur are only worried about themselves! Otherwise, the food was good!"

"This is a very clean Chick-fil-a, with a great deal of care going into the prompt and friendly service. You can tell that the cashier who helped us, and unfortunatelyI did not catch her name, really loves helping people and what she does. That is so difficult to find these days! The food is hot and fresh. The service is quick. My shake was great with a lit of whip cream. She even started my soda over, because it had spilled all over the cup. She did not want anyone having a messy drink. It is so important and much appreciated these days!"

"We have been coming to this location since it was opened, never had a bad experience. Staffs are always friendly. Food is consistently good. Chick-fil-A app made ordering ahead super easy. Love the rewards."