Petsense by Tractor Supply

"Our pups love going here!"

"Clean and well maintained store, nice and helpful staff. Shelter cats available for adoption and reptiles and fish available for purchase. And all kinds of supplies and food stocked for a variety of pets."

"Always has competive price matching, friendly service , & my pets can stroll around the store to pick out their own toys. My sweet Devon Garcia saw a big dog, that's why his tail went full fluff."

"I give this store one star. I have a large collection of exotics. I buy at least one terrarium a month. I prefer buying the cheap 5.5 gallon aquariums because they suit my needs best. Everytime I go to this store they don't have anything but but a few large expensive terrarium kits. Christmas was the only time I was able to buy one here. They do not keep there shelves stocked. They have the worst selection for exotic pet supplies of any pet store I've been too. If you need something for your pet save yourself a trip and order online."

"I am not sure who the store manager is, but the lady working this evening’s shift said she was. I was passing through the area a little over a month ago on my way to pick up a new puppy. Without seeing the puppy first, I stopped in and grabbed a new collar, matching leash and a sweater. Turns out the puppy was way too big for the items I bought so today was the first time I was back through the area during store hours to return items. I was told by the person working that it was past 30-days and there was nothing she could do, “the system” won’t let her do anything. I told her I would be good with store credit. She said no. I went outside and pulled up the policy online and it stated that after 30 days they can assist you with a manager’s approval. I went back in and asked to see the store manager, and she identified herself as the manager. I told her what I read online about the return policy and she mumbled that WAS the store policy, but reluctantly went over to the register. She looked visibly upset. She gave me a refund. It was just that simple! I told her I appreciate it, but she did t say a word. I will never shop there or at any Pet Sense again!"