Sonic Drive-In 2308 West Stone Drive, Kingsport, TN 37660

"We went today around 3:30 and I received extremely old food. I got the tender tray with the tots. The tenders were disgusting. I’m sorry to be that way bc I love sonic and I know how it is to work fast food but they literally tasted like old grease. They were visibly brown and old as soon as I opened the box so I don’t know why the employees there even thought that was acceptable to serve. I get being in a rush because they seemed to be very busy but there is timers on the food that are supposed be followed for a reason. I should’ve asked for a remake but we had already left so it wasn’t worth it to turn around, go back, and wait 5-10 minutes on food again."

"I love Sonic. I think they are one of the best fastfood places currently in business. I have been to them in several states and no matter where it is the service is great and the food is consistent. It is one of the only chain restaurants that I actually like to go to."

"So tonight, I get it 100% it was Christmas eve, I work fast food. I really apologize. I really wanted taco bell but they were already closed. I really didn't even except you to even take my order yall closed at 9 and I came at 857 with a huge order. It took them 10-12 min to make everything. I was ready to hand them 40 for the bill it was 33 I think or 32 and changed but like an 7 dollar tip or so. The screen changed implying my order was coming out. I swear it was my order. But I could have been wrong. It happens especially after the car hop chatted up the customers. I'm sitting there going man this dude making me wait even longer? Okay. I get it it. Then my gut was right. DUDE Gave them MY order next to me. The car next to me. I have worked enough food work- I KNOW what's going on. We see the workers faces frantic in the store. They know bruh messed UP The guy walks back in the store. These folks had the guts to bring it back out directly to me bwith new drinks, SAME crinkled. Like uhm no really?! Come on bruh. He slightly agreed. They came back no less than 4 mins trying to re give us the SAME food 100% no way. REALLY?! then ask me for the full total. Like Sally and Tom's hands were JUST NOT IN THAT FOOD GOING NAW BRUH THIS ISNT OUR ORDER.. I saw it happens in front of me at the guys driver window. Back dude gave him a tip. They gave us the wrong drinks also and I didn't want to pay nor take anything for free. I attempted to give the guy the drinks back.. GUESS WHAT HE TELLS US?! I'm sorry I can't take back your drinks since they been in your car... WHAT BWWAHAA. DO BETTER. Jfc I'm sure the food was going to be awesome because it was going to be fresh. I was hungry. Jusy worked a double my self. I appreciate you guys still but we all know what they all just tried to pull is ridiculous. So I'm going to give them a good food rating but I'm still mad Edit: they did offer us a coupon for 1 free cone next time we come. Lol"

"These are the nicest people and have the best drinks. Order NOTHING with chicken here though. Not the locations fault, Sonics chicken products are horrible, it's criminal honestly. But great people here. Especially my man Alex I believe his name was."

"I go for the BLT add extra bacon, with a Dr. Pepper add some vanilla, and a cookie dough blast. The staff members are always very nice and polite and have your food ready very quickly. Keep up the good work"