Chipotle Mexican Grill 3901 Old Forest Road, Lynchburg, VA 24501

"I do enjoy going to chipotle , I go there at least twice a week in my lunch break. However today I literally almost broke my tooth ! Really disappointed because my tooth is hurting also this only happened once and probably the last time."

"Went to the Old Forest Rd. location in Lynchburg VA. The service area needed to be wiped down as food was spilled all over the place. The dinning area needed a good sweeping and some tables needed to be wiped off. The kid who waited on me was extremely friendly and helpful and made the experience palatable. The burrito was big and flavorful and on taste alone I would eat at Chipotle again, but I will be trying a different location next time."

"I usually go to the Wards Road or Timberlake locations but this one was closer to my job on today. Placed an online order for a chicken burrito bowl and it’s by far the skimpiest one I’ve ever had. I doubt if it has 2oz of chicken on it and a sprinkle of cheese."

"My wife and I go to Chipotle. Roughly once a week and this location has been consistently the worst. It's the closest to us but they are always out of ingredients. Today they were put of steak, lettuce, sour cream, Pico, veggies...once every now and then is understandable. At least %75 of the time they are missing ingredients and to be out of that many ingredients all at once is crazy"

"No beef with Chipotle! The staff will engage you the moment you enter. The food was honestly presented and other than a layer of semi-cooked rice, was very good. I requested another burrito with fresh rice and they were happy to fix another. When asked about their allergy policy, the employee stated that the first step is to replace the serving spoons. This is definitely a step in their process that would allow cross contamination, good call. Next, only one person would prepare that meal and if necessary the ingredients would come straight from the stove or refrigerator. I observed appropriate glove usage, hand washing, meat fully cooked and checked with a probe thermometer. When necessary, single use spoons were uses to taste food and monitor quality. A fire extinguisher was mounted in the dining area along with the restaurant capacity and wet floor signs were safely tucked under the drink area. The safety culture was robust! Although it was 2:30pm most of the tables still had food or beverage residue on them. Overall I had no beef with this Chipotle!"