Culligan of Front Royal

"Prompt, professional service. They worked with us from FL prior to our move to VA so everything would be ready to geo when we arrived at our new house"

"Today Duane Matthew’s serviced our water softener and tested our water and he was simply amazing. Duane was very courteous and professional. I had many questions about the different components of our water softener and how each component works. Duane was VERY patient and answered ALL of my questions pointing out every piece of equipment and explaining exactly how everything works. He also provided tips on things to look out for to ensure our system is working correctly and when to call if we see something unusual. I was leaning towards not purchasing the premium protection plan but Duane explained all of the benefits of having a PP in great detail and eased all of my concerns. Thanks to Duane I will be purchasing the premium protection plan. Thank you Duane!"

"First, they have done a decent job with filtering my water, which is what I contracted with them to do. However, they charge a lot of money for every device, every visit, even to repair their issues. I have an expensive service contract but I never see a reduction in my bill for anything. When I ask the contract coverage is for other things. There was a leak in their system which caused a mold issue. I paid for mold remediation as soon as the leak was repaired, which took a couple of months, and they are not compensating me for any of the cost. They also book appointments weeks out, even for an emergency like a leak. Find someone else for water purification."

"Our water tasted awful and left stains on our appliances after Kurt installed our equipment we no longer have any stains or smells. Bob installed our RO system so now our dog drinks the water and we no longer have to buy water jugs."

"I set up a service after receiving a call for the annual servicing. I was told the amount was about $179. I SPECIFICALLY stated that I would not be present and that no additional service was to be completed without first contacting me. I checked the charge and it was for over $337.00. I called the number and ended up speaking with a manager out of Norfolk. I explained that the additional work had not been authorized. She said she would look into it and be back in touch. That was over 2 weeks ago."