Hollister Co. 1850 Apple Blossom Drive, Winchester, VA 22601

"Went into Hollister to buy some new jeans and this short, skinny girl with long brown hair let me into the dressing room. Shortly after I heard her make a comment to another employee about someone not being able to fit into jeans. I figured she was referring to me, so I left without buying anything. I’m 99% sure she was the manager too. Do better."

"Charged my daughter's credit card but computer froze. Then I decided to purchase on my credit card on a different register. Upon leaving, we got a notification that the sale went through on my daughter's card. I went back to the register to have them credit my card back since her card went through. The manager stated that they wouldn't do that as they could not credit my card. The manager called customer service and told them incorrectly stating that the double charged my daughter. Then it took them a week to credit her card. The sale associates and managers at the store are not trained appropriate to do with issues or to resolve problems. This was an easy fix as I have worked retailed for quite awhile. I doubt if we will ever return to Hollister again."

"This is the first brand you’ll see in my wardrobe! I love the fit and functionality of everything I purchase. They’re my choice jeans when im in the market for those slim sizes"

"Hollister has amazing clothes and the parka I got is super warm and has extremely soft faux fur lining. The checkout experience was great and using my Cali cash was very simple."

"The staff is great, especially the few managers that I have dealt with over the years but the help is honest and helpful. I love the sincerity of the store just wish that Hollister as a store would focus on more that the skinny skinny kids because I love a lot of the shirts but there are a few more of past 45 inch shirts so xxxl in the t shorts would help a lot in sales locally"