Tires Plus 800 Franklin Mills Circle, Philadelphia, PA 19154

"Made an apt online for 11. Just to get a new tire changed . They told me max 2 hours . So I go do something for 2 hours , come back and my car wasn’t even touched . Then they want to whisper to each other to grab my keys and start working on my car . I just find it crazy."

"Workers there do a satisfactory job. However DO NOT USE THE TIRES PLUS WEBSITE TO MAKE YOUR APPOINTMENT. Twice now I have done so and the person helping me at the desk has told me that the only info they had was my appointment time, name and make of car. Not why I was there! I thought the first time may have been a glitch but then it happened again. The first time was for a full tire replacement and they didn't know why I was there and didn't have the tires their terrible website offered me as a choice. They were kind enough to price match the tires they were able to get instead. Unfortunately it ruined the plans I had for the day as I had made a very early appointment and ended up having to come back in the afternoon because they had to wait for the tires to be delivered. The second time was when I had to return when some debris at the side of the road had damaged one of the tires. They again had no idea why I was there and this time because I had had to take a set of tires outside of their usual stocking range this time I had to wait over a week for a replacement. The employees themselves are fine but are clearly hampered by a lousy computer system. I wouldn't tell you to avoid them but I advise you to call to make your appointment and steer clear of their useless website."

"With a appointment & arriving early .. waited a total of 2 hours for a oil change with a filter replacement . Whats the point of an appointment if you still have to wait ? + feel overly charged for the price of synthetic oil . staff is friendly but Don't recommend if you want to be in & out !"

"These are the greediest scammers that I have ever met. They just told me that I need brakes and rotors. The cost was closep p to $500. I just got brake pads 5 months ago so I took it to a friend of mine and he told me that at l might need to change the pads but the rotors were in perfect shape. I bought the pads for $40 and he charged me another $40 to put them on. Took about a half hour..And I saved myself about $400.. The people who run this place get commissions and bonuses based on sales. They will tell you anything in order to get the price up. Trust me when I tell you that there people don't have your best interests at heart."

"Just picked up my car from getting an inspection, 2 brake pads/rotors, oil change, alignment, and a battery change. Cost me over $1,100. Got my car back, and the inside is permanently stained with grease all over the front seats and for some reason the one rear seat. I have tried getting it out of my beige interior but I can’t. My family and I have been going here for at least 10-15 years or so and the prices have done nothing but sky rocketed. All 7 of us can’t keep coming here so glad this was my and our last time."