Pinnacle Auto Repair and Tires 1119 Catharine Street, Philadelphia, PA 19147

"I want to take a moment to recognize Noah at Pinnacle for his outstanding customer service. I needed to order a specialty tire at the last minute. His kindness and attentiveness to my situation were very meaningful to me and made the stress of having a flat tire while visiting from out of town less of an ordeal. Very thankful!"

"The guys at Pinnacle were very knowledgeable and responsive. Although one of the parts I needed was on backorder at the dealer, I was able to purchase one myself online and supply it to them in order to continue with the repair. They definitely seemed trustworthy to me."

"Go to literally any other place for an inspection than here. I was unknowingly grossly overcharged for my inspection in 2022. I returned in 2023 only for convenience and was turned away even though I had called earlier and they said I could come in. It wasn’t so much that I was turned away, it was the way they went about it. I’ve worked in customer service for a decade so I tend to have more patience but it felt like I was being thrown out of the place. It turned out to be a blessing though as the place I ended up going to charged me less than half of what this place gouged me for last year. Don’t go here."

"In the past I’ve had great experiences. My latest visit I had to go by the shop 4x before the even looked at my car. Every time I got a response: “you’ll be ready in the next hour to hour and half” or “your car is next” I dropped off at 9. They didn’t look at my car until 5:05pm and thankful it was a 10 minute fix. Not sure if Steve is still there but he was always so helpful."

"Brought my car for the first time for an annual inspection, oil change, and tire rotation. They were very polite and professional, and the appointment making/drop off processes were seamless. You can tell the establishment is well run and efficient. In my opinion, the cost was a bit high compared to identical services elsewhere… otherwise I had a positive experience."