AT&T Store 3384 Lehigh Street, Allentown, PA 18103

"I’m regretful that I didn’t think to get the names of the two employees who assisted me but I have had consecutive awesome encounters at this location recently, both in purchasing a new iPhone (quickest, most painless experience with this process in my 25ish years of cellphone purchasing—everyone knows how tedious switching over can be) and in turning in my old one today, 2 weeks later after I’d ensured all my passwords, etc were working properly on the new one. That employee was able to honor a birthday coupon I’d received from AT&T despite the computer failing to recognize it. Both employees were friendly, relaxed and clearly understood the value of my time. This will be my go-to location from now on!"

"I would like to acknowledge your employee Alexander. He was professional, friendly and patient with all my questions. I am a bit older (boomer gen) and was grateful for his time in explaining and answering my questions. I will certainly recommend him by name if anyone asks me about your company. It was a pleasure."

"Gregg was a great associate! Very knowledgeable, kind and helpful. He made the whole experience easy, quick and helped with any questions I had. AT&T is lucky to have him!"

"Miscommunication between employee and supervisor. Supervisor said they'll take the phone, when I got there employee said no. Now waiting for supervisor to text me what what he already told us but At least they weren't completely useless ( sorry for harsh words but it's sadly warranted) they managed (strong word I know) to add an authorized user so it wasn't a complete waste and I know this goes into death ears but it's cool at least there's some closure but I will rate this store a bad review and how you're still here on that plaza must be fate. It’s beyond me, I leave my peace/piece."

"We received immediate assistance at the AT&T store on Lehigh Street, Allentown. The employee listened carefully to our needs and chose new phones for each of us that reflected those needs. We both are very happy with our new phones."