Straub Ford
About the Business
Straub Ford is a reputable car dealer located at 20 Jefferson Avenue in Moundsville, West Virginia. As a trusted source for quality vehicles, they offer a wide selection of new and used cars for sale. With a commitment to customer satisfaction, Straub Ford provides excellent service and competitive pricing. Whether you are in the market for a new Ford vehicle or looking to purchase a reliable used car, this dealership is dedicated to helping you find the perfect vehicle to suit your needs. Visit Straub Ford today and experience top-notch service and a vast inventory of vehicles to choose from.
Photos
Location & Phone number
20 Jefferson Ave, Moundsville, WV 26041, United States
Hours open
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
8:30 AM - 5:00 PM
Sunday:
Closed
Reviews
"Once again a no hassle appointment. Getting in was quick and the scheduled maintenance was completed very efficiently. And as usual, a very friendly and enjoyable experience. Thanks!"
"Their Service department is excellent! Nowhere else in the valley was I able to get such quick and reliable service. They did a recall repair and another separate service, replaced a warranty item. They were able to schedule both and get it done in a very short time. The other dealerships service departments in the area can't carry these guy's lunch box. Great job guys! Keep it up! I won't take my truck anywhere else!"
"So, I would like to say that the staff and atmosphere is polite and friendly. I have zero issue with the staff. What I do have issue with is trying to purchase a vehicle, particularly trading in my current one. They wanted to give me $500 for my vehicle! Due mostly to some minor rust on the back right side, and minor issues with other parts. Everything else I can understand (Age of car, miles, minor cosmetic damage), but what they were focused on was the minor mechanical issues and the rust. I priced the repairs at several repair shop, average cost to fix the issues was $300 - $400, even less than what they were giving me. I was told that due to the trade in value and the limitation of how much I could pay monthly it would be "Impossible to find a vehicle" to purchase. Staff were nice, but were unable to do anything because of what their system was offering. They kept defending their decision while informing me of costs to have it sellable would be roughly 2k - 2.5k. Grossly larger than the actual cost. tldr; do not buy from here, unless you have substantial amount of money and can afford car payments equal to 3/4 of what you would pay in rent!."
"Straub Ford is the quintessential car dealership people hope to work with when buying a new car. Just phenomenal!! They were super chill when we first went there and throughout the process. There were no awkward sales pitches, untruthful talking up on the vehicles, they were so very respectful and not pushy at all! I'm so grateful that they took fantastic care of us from the first hello all the way through the process to after buying the car and they are still taking exceptional care of me and my new car. They made me feel so important and such a very valuable customer, so taken care of and rewarding to trust them. They went above and beyond to take care of me and I'm very very grateful! They helped me a lot with the financing, the head finance guy even came in on the weekend and worked with the bank to get me the best deal possible. They gave me a fantastic value on my trade-in. They gave me ample and thorough time and attention, more than I would have expected because it was a small potatoes deal and they probably did not make much money on it. I feel like they treated me like I was buying their most expensive car, what incredible professional and considerate ethics they have here! They made sure I was 100% happy with my new car and I certainly am! I wish I was better at remembering names so I could thank all the wonderful gentlemen that helped me so much... I guess I'll just call them Mr. Fantastic, Mr. Awesome, Mr. Incredible, and Mr. Amazing! Thanks so much guys!!! I cannot recommend this business enough, everyone should get their new vehicles from these fantastic folks at Straub Ford!!!"
"Even though there were quality of work issues with having my spray bed liner done, the Service Department at Straub Ford went above & beyond the call of duty to help. Service Manager Jeremy, Service Advisor Nick & Detailer Scott, are exceptional at customer satisfaction. I'm looking forward to future visits to have my vehicle serviced."
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