Best Buy

"Online they said they would install a computer part for $40 customer supplied. When I called, it's impossible to reach Geek Squad at the store. I had to travel to the store. Then, they told me that for this model, they are not allowed to do the repairs in the store. They have to ship it out to the central service center, and for this repair, they are not allowed to use customer supplied parts, greatly increasing my costs. Instead, I used BuySellRepairs.us https://maps.app.goo.gl/8cypPDiduVLzyztJ7"

"Great store but I should let people know this information as it did affect me. If you sign-up for the Best Buy Membership, the cancellation works differently from most stores. If you cancel it, let's say on Month 3, even though you have 9 months left, Best Buy will cancel everything from the time of cancelation as they want you to keep it active for 1 year as there is a higher chance you will forget about the auto-renewal. Usually when you cancel something they either prorate it or will notify you on the time you have left based on your payment, but best buy operates in their own way and they mis-lead it when signing up."

"I had a remote start installed in my wife's car at this location. A+ experience. The techs were informative, and got the job done quickly and efficiently. I would definitely use this location again for any car installation needs."

"Our recent visit to bestby was a pleasant surprise. We were in search of a laptop, and the associates at the store made the entire experience worthwhile. From the moment we walked in, we were greeted with warmth, and the ambiance of the store itself was quite appealing. The standout feature of our visit was the exceptional level of customer service. The associates were not only friendly but also incredibly knowledgeable. They patiently addressed all our queries and concerns, ensuring we had a clear understanding of the various laptop options available, their specifications, and pricing. We left the store not only with a new laptop but also with the feeling of having made the right choice. If you're in need of electronic products and expert guidance, we highly recommend giving Westby a visit."

"Walked in needing new Samsung. No one was working that area of store. Crystal stepped up; volunteering to help me. She knew all of the fancy features of the new Galaxy phones. I bought a Flip plus Otter Box. Thank you Crystal!"