Bus Depot Discount VW Parts

"I’ve ordered from Bus Depo several times and have found them to be ok. I think the main problem I have with them is the lack of online instructions/ videos . The instructions they send with some products are pretty vague. I recently ordered a new pop top canvas and the instructions clearly state that you MUST watch the video from them . Long story short there is no video . I ordered this over the holidays and couldn’t get any phone support or advice. When i finally got hold of them they did try and help but I think it would be easier for everyone if the instructions were a bit better . Now I totally understand the pop top install can be a bit finicky and some improvisation is necessary . I also ordered some new E code headlights and upgraded to the ultimate kit . The kit itself is high quality and the parts they provide are great , but again the instructions aren’t great . I think overall Bus Depot are pretty good but with some pretty simple improvements to the website they could be great"

"Helpful if you need vintage VW replacement parts"

"If you like bad customer service, emails about shipping cost changes when you order was supposed to have already shipped, and having to cut your parts out of the spray foam filled box. Then by all means use these guys. I had to eat $150 in shipping when they told me it was going to increase by that amount AFTER it was supposed to have shipped. It then took me 30 minutes to Literally cut it from the spray foam filled box. WILL NOT BE USING THEM AGAIN"

"Website was very clear. Price was competitive. Shipping cost was reasonable. Part arrived on my doorstep the 4th day. Packaged well. Part is exactly what I ordered. Props to Bus Depot. I will order from you again."

"My original review is in the next paragraph, but I just have to make an addition - I strongly feel all the bad reviews are really bizarre circumstances and not even the fault of Bus Depot! Keep in mind they just made a huge move too. If you're just looking for parts for your old VW and follow normal ordering conventions this is a great source! The customer service is better than some people claim too. I got a box of spark plug wires with one missing, gave them a call and they sent me a return label, and even sent me a replacement box of wires immediately without waiting to get the return! Pretty good online store, it's so nice to have a good selection of VW parts on the east coast (I live in RI and my orders have been arriving in a few days with standard shipping). Prices and availability are also better compared to other online stores like Gowesty and Van Cafe."