Affordable Heating & Air Conditioning Inc 735 Main Street, Johnson City, NY 13790

"Good communication, Dave arrived 20 minutes before projected appointment time with an advanced phone call on his way. He knew exactly what to do and promptly got me back in action here within an hour. Very knowledgeable, friendly and very experienced. Highly recommended"

"I had a appointment with them last week they never showed up and couldn't even be bothered to call to say that they were not coming. Horrible way to do business. They never even tried reschedule."

"First impressions, the people that answer the phone during the day are great. Very nice and professional. We scheduled to have a yearly furnace maintenance appointment. We asked to have a few other things done during the appointment, but the technician said he was unaware of that when he arrived and didn't have time scheduled for that. I can chop that up to a communication error. The important thing was the cleaning before the heat went on for the season. However, our pipe ended up breaking two weeks later (NO fault of affordable, just old pipes) I was disappointed to be shown the parts of the furnace that were rotted out, and having issues from another company. Knowing that this was all just cleaned and never mentioned to us at all was concerning. We did try to call Affordable when the pipe broke for their emergency assistance, but it was 9pm and we did not get a call back until the next day when they let us know they were booked solid and unable to get us in. Everyone is booked, it is that time of year. This is the only reason we called around for another service. But after being shown everything that was wrong, including how the piping was not really correct either, we second guess our choice in Affordable for not mentioning any of this to us while they were here. Unfortunately we will not be using them again. They did have affordable rates, but i feel like you get what you pay for, and that possibly this week and a half without heat in our home could have been avoided. This is a hard time of year to get and keep employees, and a super busy time of year for this trade. I do take that all into consideration. In closing, Affordable did exactly what was primarily asked of them while they were here, but I feel that they could have told us about the condition the furnace was in and not just cleaned around the rot and left."

"Dave spent a long time on my very old Lennox furnace and exhausted every possibility before deciding that it couldn't be repaired. He didn't just come in and take the easy way out. He eventually had to replace my old furnace, and did this at a reasonable price. He was prompt, easy to work with and very thorough. I trusted him and will continue to use Affordable."

"I highly recommend Dave Jones and his team at Affordable Heating in Johnson City, N.Y. We had a new gas fired boiler for hot water heat installed and it could not have gone smoother. It actually was a pleasant experience. Dave is honest and will not sell you what you don't need. We were kept well informed on where we were on his work schedule. He showed up on time, and he and his crew worked hard. This is the company for you to choose for your heating and plumbing needs."