Starbucks

"Wish a negative star was a option. Put in a moblie order for pick up. Arrived to empty parking lot and about 3 cars in line and went inside. Took about 10 minutes until a employee to acknowledge i was even in the building and shouted what are you waiting for, (my timing must have been an interruption of what looked and sounded like an simultaneously break of 3 so called employees). I replied my drink that was supposed to be ready 5 minutes ago. To which i recieved an eye roll. 2 minutes later i was thrown a drink. I left and drove away, took a drink of my supposed Carmel Brulee latte and spit it out. It was just espresso and milk, no flavoring whatsoever. This is NOT the 1st, 2nd time my order was messed up and I felt as it I was an inconvenience as a customer. I can understand being busy but this was not the case and it was more like walking into a study hall on the last day of senior year, as they did not have a care to what and who was around them. Laughing and disrespecting customers is a BIG RED FLAG! Management is non existant and I am still waiting for the mangament and district team to contact me as per my email from Customer Care stated. Needless to say, I won't be going back to this starbucks again, 3rd time is a charm! GO TO GETGO or MCDONALDS at least there you get treated as a person, feel welcomed and will 99.9% get the right order! Addition- you must not read reviews, i specifically wrote that i am still awaiting a reply from the mangament per starbucks customer care. How about you not copy/paste same response for every complaint. Its evident management could care less about their disrespectful, incoherent, privileged children working there. Do something about it!"

"I used to go here a lot but this Starbucks is the absolute worst location on McKnight. I consistently have drinks made wrong regardless if I order pickup or go through the drive thru, and I don’t have time to sit around and wait for my drink to be remade. I will not come here again."

"Love this location! Fast, friendly, efficient. I feel like I’m connecting with friends over coffee, not just being treated like any old customer. Crai is simply the best- friendly and kind, knowledgeable, makes conversation, and everytime I have seen him there, he has helped one of his colleagues with something."

"Firstly, the food item I ordered was severely undercooked. It was not only unappetizing but also a potential health hazard. This is completely unacceptable, and I was shocked that such a mistake could occur in a well-known establishment like Starbucks. To compound my frustration, the drinks I received were incorrect. I clearly specified my order, but what I received did not match my request. This added to my dissatisfaction and made my visit even more disappointing. I believe that Starbucks prides itself on delivering quality products and service, but my recent experience fell far short of that mark. As a loyal customer, I expected better, and this visit has left me questioning the consistency of Starbucks' standards"

"Ordered my drinks on the way there and everything was delicious and done by the time I pulled in to the dizzy parking situation! Currently as you can see there is construction going on but all businesses are open. There is two entrances/exits to get in the shopping plaza including the wonderful Starbucks. The county COVID-19 safety rules were set in place and incredibly conducted well! Well done front lines! Keep up the wonderful work!"