Dunkin'

"I always go to the double D to get me a coffee large or extra large!! I do coconut milk with butter pecan, regular coffee and sometimes the midnight roast. It is so good, the service is good. The atmosphere is nice,it’s big it has a lot of room. The drive-through is definitely tight, you’ll be better off walking in versus going in the drive-through line. I just got to get that coffee lol!!!"

"I really like the coffee and food from Dunkin'. The one big problem I have with Dunkin is the length of time spent in the drive-thru picking up on-line orders. You probably can't do anything that but it definitely wastes a lot of time when some cars spend 5 to 10+ minutes waiting on their orders when your 3 or more cars behind them. Also when the drive thru is backed up, cars who are parked there can't get out."

"I just waited in line at the drive thru 25-30 minutes for a regular hot coffee, a 25 box of assorted donut holes and a $3 sausage egg and cheese sandwich. They forgot to hand me my sandwich. I had to ask for it. Took a couple more minutes and was given to me less than warm and cold in the middle. Cheese wasn’t even melted at all. Ever since they remodeled and went under new management to make this place better it has been awful. Long wait times sold out of every kind of donut you want and food coming out cold. These businesses want to keep charging more money, and changing their business model and remodeling and their product is going downhill as well as their service. The employees are kind, but quite clueless. The people that hand you your food have no idea what’s going on nor do they apologize for wait times for messing up your order. What are we actually paying for here? Do what you did best Dunkin, coffee and donuts. 9 times out of 10 You don’t have your most popular jelly donuts why? This new business model is awful. It’s not Starbucks. Stop trying to be Starbucks."

"Service was very much lacking, had to ask multiple times about where my order items were and they hadn't made them at all after 15-20 minutes had gone by. Management walked away/disappeared half way through our order leaving the other two employees to deal with me store and drive through orders on their own."

"I decided to give this Dunkin another try now that it has been remodeled and under new management. Unfortunately this place remains nothing short of a chaotic mess. We went inside to dine in because the drive thru here always fails us. Several things went wrong. First, the food took a very long time. When it did come, I opened my bagel sandwich and it was cold. I kindly asked them to reheat it and could sense an attitude of disbelief from the staff that it was cold. They also forgot my donut which I had to stand at the front and wait for. Overall, the food is bad, service is disorganized at best, and the environment is unpleasant. You can do better than this."