Free People 1000 Ross Park Mall Drive, Pittsburgh, PA 15237

"Absolutely love free people :) always amazing quality + unique. Can’t remember her name but I called this location and the miss on the phone was the sweetest, I got a onesie shipped from their location and I don’t know who packaged it but they did an amazing job!"

"Wow. Could the two girls working around 6pm on Monday, 11/21/22 care any less about customers or being helpful? Is this just the apathy of this generation being reflected in these two people-skill-less warm bodies or is this the best the retail stores have from which to select?!? Walked in. NOT greeted by thin, taller girl with dark hair. Walked to counter and shorter, more stout girl was face first into her phone screen. Stood there minutes, not seconda. Again NOT greeted or acknowledged. I stood and waited to be acknowledged. Tall girl came back grabbed a box off counter - still not acknowledging me. Blind stare of stout girl behind counter (finally!), and I asked for something that was on hold for me. Rang it up ($169 skirt). Not a thank you for your business in site. District Manager , This store needs your attention! AWFUL. Diappoointing. Indifferent, clueless help. I would have bought more but treatment was insulting. Employees like this lose sales for you! Hire better or go all online. Customer alienating experience. Worst."

"I love free people clothing. I order clothes on line. I’ve been in the Ross park mall location several of times. It’s the rude workers I’ve ever seen before. They look at you up down don’t speak. Follow you around the store. It’s shame how your treated. I start going to Nordstrom to shop for my clothing. But when u spend 300 dollars or more they want to give you a smile."

"I liked better a couple of years ago when you could find some cool and unique clothes. Now it seems like they conformed and I can't find that uniqueness anymore, which made me sad. It seems like they used make better sales and deals. I don't find anything so special to justify the price. I'm sorry because I really used to love it!"

"The sales associates here were so kind and the store was very clean, well put together, and decorated beautifully. Definitely the genuine boutique experience"