LOFT 301 South Hills Village, Pittsburgh, PA 15241

"Even though the store was completely empty of customers, the 3 employees didn’t bother to stop what they were doing and acknowledge me. As a matter fact, no one ever bothered to say hello the entire time I was at the store. When I brought my purchase to the counter, I was asked to wait until the associate was done doing what she was doing. To me that’s a bad customer service."

"Absolutely amazing customer service! All saleswomen were helpful, friendly and attentive. Even not speaking of high quality and beautiful Loft clothes ❤️"

"I like the clothes here but I'm never blown away. Part of that is the cost... It's just such a turn off for me. But the store is well organized and clean."

"Went to the register and 3 associates were gathered talking about sales. No one greeted me. The girl (sounds like she was a manager or assistant manager) was quite interactive while asking me to sign up for their credit card, but when I told her “no thanks”, she then pushed me again, to which I said I did not want another card. After that she did not say one word to me. Didn’t ask me to swipe my card, othing. I had to say thank you at the end of the transaction. Some customer service. I like the clothes for the sales, but I will not go back to this location."

"My grandmother is very skinny and I'm very fat. They never have the right clothing sizes. Unless you're an average size, you're lucky if they can even order a different size in. Cute clothes if you can find something though. The staff is ok... some are really nice but others are snobbish."