F. Phil Pratico Jewelers

"F. Phil Pratico Jewelers is a family business run by my cousins. The entire staff here is an absolute pleasure to work with. My family and I have been getting our jewelry here for as long as i can remember. My cousin Phil the III is knowledgeable, professional, and takes pride in ensuring that every customer is happy. Phil Jr. has been in the business for several decades, and his wife Susan is attentive, sweet, and thoughtful. My wife is extremely happy with her engagement ring and receives compliments all the time. From beautiful pieces for a few hundred follars to fine jewelery, there is something here for everyone. Thank you all very much for everything."

"Update: owner claims I have the wrong store. I confirmed by my receipt and jewelry case that it is not the incorrect store. Feel free to reply with an email address if anyone would like to see photo proof. Please also see my original complaint below. Rather than attempting to any remedy such as replacement, store credit, etc… they choose to state that the ring broke because I was in the healthcare field and therefore “washed my hands too much” and they would no longer fix it. Having switched to another more reputable jeweler my suspicions were confirmed therefore I no longer desire any remedy by Pratico since I have lost all trust in their products and services. Phil Pratico jewelers specializes in excuses. They sold us a ring for almost $400. After having them size the ring, the band consistently was returned to us with a distinct line visible the width of the band. Not only were they extremely nasty but flat out refused to fix their defective work. They then claimed that there was no record of a "Beth" and that I wasn't on video surveillance to refute my review despite me having never even stated the time frame when this ring was purchased nor the purchasors name. Glad I kept the box with their insignia as well as the receipt, not that they would refund our money but simply to demonstrate how bogus their response is."

"Wonderful, family owned shop. Phil is 3rd generation Excellent selection, great service, no pressure. Went there to have an engagement ring stone set in a new setting. Phil spent all the time we needed, was very helpful with suggestions and prices were very fair. Emphasis was entirely on what we liked, we did not feel he was upselling at all. We're very excited to pick it up next week!"

"Phil has been my jeweler for several year now and I have purchased a few items from him including two custom made pieces. Felt like I received a fair price, the craftsmanship, has been excellent and on time. Save yourself the trouble and use these guys. Been in business a long time and they know how to take care of their customers."

"Most of my jewelry has come from Phil Pratico Jewlers. Pearl earrings, pearl necklace, silver chain with diamond cross, some bangle bracelets, diamond earrings, a watch, and even my engagement ring; all of this is for me. I also purchased a gold chain and cross for my fiancé. They are friendly and helpful. I definitely recommend them."