Luminis Health Imaging Annapolis

"Some of the rudest people i have encountered on the phone to date. Seems as though they are mad that you call in to request your imaging. They are rude and one barely speaks english. It would be nice if they cared more about patient care than battling on the phone."

"Sheldon (African-American with big lips) at the Luminis imaging center in annapolis was unprofessional, impatient, unkind, careless and his attitude with a bonus angry face expression were unacceptable. Not sure if he was having a bad day but he wasn't pleasant at all."

"My experience in making the appt and the actual appt itself and with the technicians was great. However, their billing department needs to get organized. I received a bill for a procedure that was done 18 months ago! Nothing like receiving a bill for over a grand for something done 1.5 years ago."

"I regret to share that my recent experience at Luminus Anne Arundel Medical Center was far below my expectations. I visited their emergency department with severe localized pain and instead of a thorough physical examination, I was quickly prescribed a series of tests and scans. When these tests yielded inconclusive results, the medical team hastily suggested it might be a stomach issue and deemed me fit to travel. This diagnosis was later proven incorrect. Acting on their advice, I embarked on a long, arduous journey only to have my pain and symptoms escalate significantly. Upon reaching my destination in Africa, a local doctor promptly diagnosed me with 'Zona' through a simple physical examination. The initial misdiagnosis from Luminus Anne Arundel Medical Center, combined with the lack of proper patient examination, led to a delay in necessary treatment. As a result, I experienced debilitating pain and a ruined vacation. What's more, they sent me bills for this unsatisfactory service. I find the lack of thorough care, timely diagnosis, and sensitivity to a patient's pain disconcerting. Medical institutions have a responsibility to provide comprehensive and accurate care, something that I felt was grossly overlooked in my case. I hope that my review urges the necessary change in their approach to patient care and prevents anyone else from having to go through a similar distressing experience."

"Very short waiting time combined with thoughtful, considerate staff made my visit much less stressful. I came on a Saturday having gotten my appointment quite easily. Parking (must have been because it was a Saturday) was surpisingly easy. My entire experience was much more pleasant than my earlier visits to Chesapeake Medical Imaging on Defense Highway."