PANDORA Jewelry

"This holiday season, I had the pleasure of encountering exceptional customer service at Pandora, and it was an experience worth sharing. My quest for the perfect Christmas gift for my girlfriend led me to the Pandora store at Center Valley, where I had the pleasure of interacting with the incredibly helpful Keialah. My journey began with a simple phone call to the store to inquire about the availability of a specific Ring. As luck would have it, Keialah answered the call with a cheerful greeting. I explained the particular item I was searching for, and without hesitation, Keialah assured me she would check the inventory for me. After a brief hold, Keialah returned to the line with the exciting news that the Ring was indeed in stock with the EXACT size ! . However, the true magic unfolded when she kindly offered to hold it for me until the next day, recognizing the significance of the upcoming Christmas celebration. Her proactive and considerate approach instantly won me over. Although the plan was to pick up the Ring the following day, an unexpected opportunity arose, allowing me to visit the store sooner. When I arrived, Keialah greeted me with the same warmth I had experienced over the phone. She had taken the initiative to set aside the Ring, ensuring it would be waiting for me. As she presented the carefully wrapped gift, Keialah shared her enthusiasm for helping me make this Christmas extra special for my girlfriend. Her genuine excitement and dedication to customer satisfaction were evident, and it made the entire shopping experience feel personal and memorable. The thoughtful gesture of holding the Ring, combined with Keialah's friendly and accommodating nature, transformed what could have been a stressful last-minute shopping experience into a heartwarming encounter. My girlfriend's Christmas gift, adorned with the Pandora Ring selected with Keialah's assistance, is now infused with the joy and positive energy she brought to the process. In the hustle of the holiday season, Keialah's exceptional service and genuine kindness truly stood out. Her commitment to making the customer experience special reflects the spirit of giving, and for that, I am grateful. This Pandora shopping adventure, guided by Keialah's thoughtful assistance, not only secured the perfect gift but also created a lasting memory that will be cherished for Christmases to come."

"I walk in the store and they was so rude no hello or welcome and they sale your in information to or weds page that take your money out your account so when u buy here check your account because they sale your informing"

"I walked into this store with my family looking to buy a few things. There were 2 girls up front working and they weren’t welcoming at all. I didn’t get a hello, hi, how are you, what are you looking for, etc. They completely ignored the fact that I walked into the store which wasn’t the best feeling either. Both girls as well kept themselves busy behind the counter. I’m sorry but I can not shop at a store that’s not welcoming and or where you get stereotyped."

"Got my pick up within hours of the online order the staff was great."

"Hello, if it will be possible to put no stars I will do it. 1. The quality is very poor. 2. The customer support is good for sale only, but when you got a problem because #1 - a quality, they send you to 800-customer support. 3. I tried 5 times in one month to reach them - overage time 47 min waiting time and after I drop the phone call. 4. Very disappointing!"