Safford Brown Honda Arlington Service

"Zanoni has served me in this dealership and it was the worst customer care. I felt like Honda is the customer and I have to serve them, very impolite and this is the second time I have this encounter at this dealership. I would recommend a different location Toyota cross street is way better. What a shame Honda"

"I had a great experience with Kenny's help! Came in for maintenance and concerns about needing new tires. He didn't try to oversell me new tires by pointing out I had just bought tires in January and the current ones look good. He updated me on the service needed in a timely manner and got me a courtesy wash and vacuum :)"

"The worst…..took it in today because the audio on my backup camera stopped working after owning and driving the car 5 years - I’m told by the service intake guy - “I’ve had this exact issue with other cars - but the car does not have back up camera audio - so sorry but nothing to fix……” amazing - they have no concept how to fix any of the electronic or sensor issues with their cars…..do yourself a favor save the headache and take it somewhere else….."

"I went to Brown's Arlington Honda on a Saturday to look at a used Honda Civic EX-L. They are not pushy and gave a good trade in value after looking at my 2013 Acura ILX. The Civic drive drove very well on test drive but was a bit too laden with safety tech features (irritating when driving). I didn't buy but have kept in touch w/ my sales rep while continuing my car search"

"I bought a car from Brown's..The car was clean and looked good. So I bought it, drove it back to Delaware. I was so happy, within a week the clutch stopped working. Took it to a shop in Delaware. Unfortunately with the current economy, the clutch was not available. I contacted Browns, Jad understood my problem and went way above and beyond to help me. It took a long time, but he stayed with me until the car was fixed. Brown's was very kind to me. If I lived closer I would continue to do business with them. Thank you Jad for everything!!!"