Johns Hopkins Community Physicians Heart Care Bethesda

"I had a very productive visit with Dr. Harry Bigham at his Bethesda office. However, a critical part of my referral was missing and every time I tried to reach his office, (6 different times), it was "we are experiencing a large number of calls", and I never did get through! Needless to say, this is very frustrating."

"1 had xray from my heart 2020 .I went through a prsiger .but there was not anything wrong on my heart.medicare paid them .I paid almost $900.00 from my little social security salary. Now I have problem to get my medication on time for several months .my pharmacy tried so hard to get intouch with Bethsda office .today is 5 days I do not have my daily medication .after several calls from my pharmacy as well as by myself. When I called after 25 minutes somebody answered to me today .I asked I have been your patients for the last 25 years can I talk to manager on duty .simply said we will call you back .I am still waiting for their call ."

"I can’t rate the medical care yet but what an *incredible* support staff. I brought my dad who has Alzheimer’s & there was an ‘incident’ and EVERYONE from the schedulers to the nurses to the office manager was kind, helpful & patient. Completely above & beyond. Thank you"

"Carolyn Man-Yu Wu, MD I saw the doctor for a total of 1-2 minutes. Every time I asked a question she would have to look back at her screen because obviously she had not pre read any information. Her diagnostics after 2 months was “looks good” she never cared to explain anything. The nurse that did an EKG was in the worst mood possible and yelled at me requesting to only answer yes or no to her questions. The front desk was polite but I honestly had to switch locations after my first experience there."

"The front desk staff, for the most part, is terrible, poorly trained, and rude at best. They yelled at us to get out and wait outside when we stepping into the office even when there are plenty of seats to sit down and wait inside. They don't care that my dad was on a walker and had trouble to walk. They said we have to go through the Covid-19 screening before entering the room, but there is nobody outside doing that, and there is no sign of anything saying that. If these are the people that are the face of the organization, they could use a face lift. The doctors and the rest of the staff seem to be okay."