Bluebell Spa DC

"I booked a massage a on the same day, few hours before it would begin. Someone called me from the spa less than two hours before the appointment saying they needed to reschedule for the next day. I explained I would need to cancel in that case because I was specifically looking for a massage that evening. From there it became uncomfortable for me as Bluebell kept trying first to pressure me to book the next day, then oversharing about how the massage therapist had to go to the emergency room due to a fall and wouldn't be able to make it that evening, and back to pressuring me to book with her for tomorrow. If one of my employees had to go to the ER for a bad fall, I sure wouldn't be trying to book them to perform a massage the next day without even knowing if they'd be able to work but that was the impression I was given as to what Bluebell wanted to do. I got off the phone saying I was going to book someplace else because I have a medical condition that I was looking to have helped by a massage specifically that evening. But that wasn't the end of it from Bluebell. After nearly an hour passes and I've already booked elsewhere, Bluebell calls me and leaves a message saying they "might" have a massage therapist who can make my appointment in an hour and she was waiting for confirmation from that person since they were having to fight through traffic to try and make it to the spa on time. Yuck! So not only are they making one of their massage therapists deal with rush hour traffic for an appointment that was cancelled, but I'm now forced to call and remind them that said I was going to book somewhere else and didn't want their services anymore. At least that next phone call to refuse their offer went easy and it seemed like the problem was done. And then my partner's credit card bill comes a few weeks later and we are still being charged for the appointment that Bluebell cancelled originally themselves. Ridiculous. If you've read this far, I ended up booking for Unna Spa and had a fantastic time. Super happy I skipped Bluebell Spa after they cancelled."

"I've been going here for deep tissue massage since 2019 and I've always had a great experience. I recently made two appointments over the past 2 weeks for lower back pain. The first appointment I was treated by Ms. Fatima and the 2nd time around I was treated by Ms. Yordanos. Let me tell you, both were amazing! They focused on my lower back and it felt great leaving! Thank you ladies!"

"Best massage I’ve ever had, and I’ve had a lot. Fatima was so precise and intentional in her strokes, and the massage was just exquisite. You can definitely tell that you’re in the hands of a professional!"

"Ms. Yordanos was sooo amazing! Definitely one of the best massages I've ever had, and I've had a lot. She really cares about you being comfortable, is very accommodating to what you want, and you can tell she is really in tune with the work that she's doing. She will definitely be my go-to person in DC."