Main Line Plumbing Co

"Sent through AHS, my HVAC system was down they came for repairs and fixed nothing. Acted as if they were fixing when I called and reached out to the company they cursed me out. If you see this company RUN!!!!"

"I had a horrible experience with Main Line Plumbing---most recently, they were sent out to repaire my heater through AHS and the technician has been to my house before for the heater in 2019 and he was always very nice and knowledgeable, he fixed one of the items that needed it this time, but a pipe was broken on the heater and when he called AHS, they authorized the work, so he came back into the house and started working on it, but didn't have the tools to finish it, had to use my own saw (which he didn't have in his truck), so therefore he couldn't fix the pipe. Told me he would order the parts and come back to fix it. The next day, no call from the company, so I had to reach out. The owner calls me back and tells me my claim was denied by AHS, but AHS says they authorized it and I explained this to him, and also told him that his technician started to do the work and fix the pipe--which he denys he would ever do that, but he did! His own tech said the pipe was authorized! So I called AHS again, they sent an email saying it was authorized and the next day, when I spoke to the owner again, he DENIED IT! He literally said he wouldn't fix it, couldn't fix it, and during our conversations, I asked him for a quote so that I could get the pipe fixed on my own, through his company, and he declined to give me a quote and told me he wasn't going to fix it! So unprofessional, he was rude, he denied what his tech did, and he didn't want the business even though I was willing to pay for i! Do not use them..."

"I had a plumbing issue and the home warranty company sent main line plumbing out. They were phenomenal. Ran into some unanticipated problems but were still able to help me out. The plumber was named Tom. He was so polite. He came out same day. I never had such a great experience with a company before. I really felt like a priority. Will definitely use this company again if needed in the future"

"Frank was great! A guy we immediately trusted and was even so kind as to let our dogs out when we weren't there but they needed a bathroom break (no pun intended). In our 80 year old house, he had to gut our small bathroom to replace a leaking pipe. He explained everything during the estimate, including what his concerns were, so we were aware ahead of time. He'd give us updates and let us know any of the scenarios he felt were possible and likely. He leveled out our floor to put in the new tile and it looks amazing. He kept everything clean, was very thoughtful, and did a great job!"

"Craig was our technician. We had a cracked drain pipe that I discovered on around 9pm. The dispatcher contacted me quickly and had someone come out early on the next day and also gave me advice on how to deal with the issue through the night by wrapping a towel around the pipe and putting it into a bucket. The tech arrived on-time, did great work, honest. I'd definitely use them again. Top notch service."