Geek Squad
About the Business
Geek Squad is a technology institution located at 1000 Cranberry Square Drive in Cranberry Township, Pennsylvania. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repairs, or troubleshooting, we have you covered.
Our services include in-home appointments, in-store visits, and Total Tech Support memberships to support all the tech in your home. We can help with phone repairs, computer and tablet setups, TV mounting, smart home installations, appliance repairs, gaming console repairs, camera and camcorder repairs, and much more.
Geek Squad offers unmatched tech and appliance support with Agents available 24/7, 365 days a year. We provide repair, installation, and setup services for a wide range of products, including computers, appliances, TVs, car electronics, cell phones, cameras, smart home devices, and video game products.
Whether you need your TV mounted, appliance repaired, car electronics installed, or cell phone repaired, Geek Squad is here to help. Visit us at your nearest Best Buy store for a consultation with a Geek Squad Agent, or check out our tech tips and Geek Squad Intelligence blog for expert advice and information on the latest tech innovations. With Geek Squad Protection, you can ensure your tech stays working like new beyond the manufacturer's warranty.
Photos
Location & Phone number
1000 Cranberry Square Dr, Cranberry Twp, PA 16066, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Reviews
"Had my laptop checked for possible virus, malware & general cleanup on a Saturday & it was finished & ready for pickup the next day. Jack Medved was my Consultation Agent. I had no wait and Jack was so very pleasant, most knowledgeable & respectful. Upon pickup, Jack took the time to explain everything to me & never rushed me. I definitely recommend the Geek Squad located in the Best Buy in Cranberry, Pa."
"Horrible service. Obviously the people there don't want to work for their pay.We we're ignored for a good 10 minutes.I went to get help myself and was not given any advise didn't ask about a protection plan and didn't try to up sell me ...returning what I got and going somewhere else. They get 0 stars"
"Charged me $200 for a delivery and installation that never happened over 3 scheduled dates. No update, no call, no email, no text, and no apology. When I cancelled I received $49 out of $200. I reported that, was told that would be fixed within 7 days. That too never happened. So now I have to file a dispute. It is just a painful experience."
"Geek Squad Sucks 18 months ago I moved and used Geek Squad to mount a TV to the new wall. Unknown to me they GLUED THE BRACKET TO THE DRY WALL in addition to bolting to studs. SO when I got a new TV for Christmas, I needed a different bracket and when I removed the Best Buy installed bracket, pieces of the dry wall came off. Geek Squad sucks."
"I recently had issues with my gaming PC and after help from both Best Buy workers and the Geek Squad supervisor (can't remember name) we tried to schedule an appointment and really couldn't find a decent time, when he said to stop in at 10am Sunday for a free 15 minute consult. Went there at 10 and Austin was there at Geek Squad willing to help me out. He figured out the issue in about 15 minutes and was really helpful. Austin went above his job and helped me to better understand the components and what could've possibly happened, including if I run into problems in the future. I hope Geek Squad views Austin as a valuable employee bc he certainly is and I would still be stuck if it wasn't for his expertise. Thanks Austin and Geek Squad!"
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