Oak Hill Apartments

"Oak Hill is a lovely, interesting, and convenient place to live. We’ve been looking for a home in easy commuting distance from Carnegie Mellon since last November and are very happy to have found this neighborhood and residence. After noticing Oak Hill on Apartments dot com, we were assigned an excellent leasing agent. Andrei started by learning about our priorities and budget, then showed us three units, each a good fit. Throughout the process for applying and moving in to our favorite of the three, Andrei answered many questions helpfully and swiftly by email and phone, and gave good advice for moving in and getting settled. We love our unit for both the interior layout and window views. This is the best apartment we’ve ever had for the convenience of power outlets on every wall. The appliances are nice, the carpet was impressively clean when we moved in, and maintenance has been swift and effective. The area has beautiful landscaping, attractive buildings, and good bus access. There is plenty of parking for residents (lots and streets), and street parking for visitors through security. We also like Oak Hill’s balanced approach to pets. The lease allows cats and dogs with strict but reasonable requirements and a one-time fee, but no monthly pet rent! Our neighbors are a nice mix of families and students. When our movers needed space to park, the next-door neighbor immediately and cheerfully moved her car for us. We very much like living here and look forward to enjoying Oak Hill through every season."

"Never lived there in oak hill apartments. But I know they are very nice inside and out I also think the community is very nice and beautiful. I would really like to get the chance or the opportunity one day to be able to experience had lived there."

"I like my apartment itself, which is super quiet. The landscaping of the complex is beautiful. My apartment is modern. Downsides - only one out of two pools was open last year, and it was only open for two weeks. The pools are not open this year yet, even though it’s June. The newly built gym isn’t open past 5 PM due to equipment failure, and is closed entirely on Sundays. People prop open the emergency exit doors to my apartment complex constantly, which makes me feel unsafe. Clothing dryers don’t work well - I have to run my cotton clothes 2 - 3x to get them dry, which costs extra $$$. —- Update! The pool has just opened for the summer, and I feel like I left off some of the wonderful things here: 1. Super fast repairs. When I have called maintenance, the problem was fixed pronto. There is an emergency repair phone number and 24 hour repair maintenance phone number to call. Staff are really polite when fielding the maintenance requests. 2. Walk in closet and two bathrooms in my apartment. 3. Trash chute on my floor. 4. Extremely quiet apartment, but I am on the top floor. I hear no noise from the walls of my apartment where others are next door to me. 5. Security at the complex is amazing and the officers are very personable and upbeat. —-I will post some more later!"

"I really don’t understand the negative reviews for this complex. I’ve been living at Oak Hill for almost two years now and it’s been a wonderful experience. To start, the leasing staff are so pleasant to work with. As college students, the process was stressful and confusing to us. But Andre was so helpful and communicative that we felt confident in our application. My roommates and I have lived in two different places within the complex. We went from a building to a townhouse to accommodate another roommate. Both of the buildings were really nice and our neighbors were never an issue. In our first building, the building captain, Leroy, was like a guardian and took care of everyone in the building. Plus, our townhouse is spectacular, with a view over the city and a new kitchen. Maintenance has always been super responsive and the managers are easy to contact. Most importantly, we feel super safe! The complex has invested resources into security, and as a female I feel safe walking around at night coming home from campus. In addition, there are a ton of bus stops so if you’re a student and you don’t want to walk up the hill you don’t have to! Overall, my housemates and I have had a wonderful experience here. We plan to stay until we graduate from school and we’ve recommended the place to our friends who are apartment hunting. Definitely check it out in your apartment searches!"