Bauer Property Management - Housing 241 West 8th Street, Erie, PA 16501

"BPM was so nice to work with! Dale and Jada were extremely helpful and listened to our needs to find the perfect place for my daughters’ last years of college. When we received the keys, the apartment was extremely clean and smelled fresh. I would highly recommend them!"

"Had a great experience through BPM Housing. The team is so helpful & understanding. Apartment was spotless when I moved in too."

"The parking situation is not ideal and it’s not that safe walking through an alley at night. Too pricey for that. But everything else has been great so far. Will be reporting back at the end of this school year. We love it so far though!"

"Overall, I enjoyed the two years I lived at my apartment through BPM. My apartment was very nice and rent was reasonable. Maintenance was always quick and everyone in the office was very nice. However, when it came to the move-out process/security deposit refund, I am very disappointed. I spent probably close to two hours cleaning my apartment prior to moving out (wiping down baseboards, scrubbing the sink, vacuuming, etc) and left it in what I considered acceptable condition (I would be satisfied if I moved into an apartment that looked the way I left it). When I got my security deposit refund in the mail, I was charged for 6 hours of cleaning which was $240 plus an additional $80 for 2 hours of carpet shampooing. Mind you, my apartment was not very large, so I am not sure how a total of 8 hours was spent cleaning a one-bedroom apartment. I am hoping to get some things figured out and resolved by contacting them about this issue. It is just disappointing how much management companies, especially those renting out to college students, charge for cleaning, damages, etc. Especially when basic cleaning/sanitizing of an apartment should just be standard between renting out to different tenants. Just be cautious when it comes to cleaning when renting from any apartment management company. Take photos for proof because you never know when you may need them. EDIT: I was not emailed the photos until after inquiring about the issue. The cleaning the expect you to do is that of a professional cleaner. Be sure to scrub the baseboards, behind the sink, the window sills, etc with a toothbrush if you don't want charged for 6 hours worth of cleaning."

"Not sure how I’m feeling about BPM housing right now! When your shopping for an apartment for your college aged student they seem eager to help you land that perfect comfy apartment to call home. Unfortunately, if for “any”reason you need to leave lease few months before it begins, they’ll refuse to give you your $500 dollar deposit back no matter your life circumstances! Im actually not sure if you can get your deposit back at anytime once paid! Being a property owner myself, I’d prefer to give a deposit back, as you keep a professional relationship with that individual and you never know when they’ll be back to lease from you again! Shopping and having to back out of a first apartment for a college aged student should feel as good of an experience! Our daughter sent 2 emails trying to get in touch with anyone at BPM when trying to figure out how to get out of lease, as she’s not attending Gannon anymore! She was considerate of finding & even having another person take her spot in lease! Man on phone couldn’t of cared less! I was just told on phone that not only will we not get any portion of our deposit back, he could be charging for 2 months rent on top of that. Never thanked us for finding another person to take our daughters place in lease! I think if someone is considerate enough to find another person to take over your lease, you should be able to receive your original deposit back, since they take another deposit from new person! He was sure to tell me about all the other hundreds of students he helps! This man just belly ached about all the paper work/forms online he could charge $300 more! I said, isn’t that part of your job! He also claimed our daughter looked at 11/12 apartments, she looked at one or two! If you have/live with any kind of illness/aphasia/MS, Ext- be sure to have someone within BPM go over contracts verbally with you! No one even told my daughter she wouldn’t be getting her deposit back in her email communications! If you’re excited about using BPM to lease, they will be just as excited to show you around, however if anything goes wrong, the tone is complete opposite unfortunately! I hope this helps any future students/families while considering their lengthy contracts with BPM Housing!"