New Giant Stone LLC

"During the installation, an employee used our flower bed as an ashtray for his cigarettes (as captured in the doorbell video). Additionally, he left several used cigarettes scattered across our front sidewalk and lawn. This behavior greatly disappoints me as it shows a clear lack of respect for our property. I don’t care if smoke breaks are needed… just clean up after yourself. Further, the head installer was rather rude and arrogant throughout the installation. He kept saying how our kitchen was done poorly in various ways, and then he skipped out on essential installation steps and attention to detail. The faucet hole was placed too far forward, the faucet was not installed, the dishwasher was not put back into place and we did not receive a bracket as expected. Overall, very disappointed with this business. Although I do like the style of the countertop, and it is more or less good… the service and lack of respect was just unacceptable. I personally will not be back for any future projects and would not recommend to family/friends."

"We just had our quartz countertop installed. We are very pleased. All involved were pleasant and professional. We will purchase from them again."

"Had a great professional experience at every phase of the project. We visited and selected the desired countertop for a kitchen renovation from the variety on site. We installed new cabinets ourselves in the kitchen then scheduled the onsite measurement for the new counters. The technician was very nice and discussed the options around door, corner and stove so we could pick the finishes that we wanted. The installation was clean and carefully done and the team trimmed out onsite the backsplash to our preferences. We are still working on the final tile, trim and touch up ourselves but are very pleased with the counter top work provided."

"We hired New Giant Stone to demo our 70s kitchen and re-design the space to suit modern appliances. They helped us find the perfect arrangement of cabinets to maximize counter space, with a great attitude, and professional equipment. The prices were competitive, the turn around was swift, and the cabinets are good quality, definitely a few steps above similarly-priced 'home store' cabinets. The installer had such a great outlook and so much knowledge. The company worked with us, and listened to what we wanted. We had them install granite counters as well as cabinets and are very pleased with the results. Several months later, the cabinets are still functioning--and looking--as if they were installed yesterday. I am happy to give an excellent rating to this company."

"First all I am a licensed contractor in another state that owns a few houses in the Pittsburgh area. I am a real person and have been in the business for years so I have some experience with granite. I walked into the store and everyone was extremely professional. The staff is knowledgeable and not pushy. They gave me several nice options and the price was fantastic. They do all the fabrication on site(unlike others that are just middlemen) and the work is good. When it came down to paying and signing the contract I dealt with the owners son-in law who was extremely helpful and gracious. He seemed more interested in making a long term customer than a one time deal with maximum profit. I was able get a higher quality stone at a lower price than my wholesale connect. I get complements on it all the time on it. Also, the installers were great as well. Highly recommend. They are honest, affordable and really nice people. BTW. once granite is cut..it is cut. A fabricator is only as good as the information he receives. Make sure you take time to ask questions about everything(overhang,coverage,ect) There is a standard way of doing things but it may not be what your expecting. So make sure to point at all concerns and you will be happier with the outcome(regardless of where you go). Just some advice"