Auntie Anne's 3300 Crain Highway, Bowie, MD 20716

"Stopped by to grab pretzel nuggets. They didn't have any made. The worker told me they couldn't make anything else until they sold what they had. They only had 3 petzels ready to sell. She turned away 3 customers while I was there. You mean to tell me you all turn away customers vs.making more food to sell? That has to be the dumbest thing I have ever experienced."

"January 20, 2020, at 6:16pm, No pretzels products to sell. Second day in a row I have come in and there were no pretzels to purchase. Rude and they act like they are doing you a favor by being there. The one at Bowie Town Center was much better. Take some lessons on customer service. We are the reason why you get a check, it's not the owner. It's the customer's you serve. This is the worst Auntie Anne's I had to deal with. Now I will take the extra trip to Annapolis. Don't like spending my money outside of my community but they leave me know choice without standing outside Walmart with a sign. DO NOT EAT OR PURCHASE FROM THIS AUNTIE ANNE'S QUARLES WM J"

"Employee was really rude when I was trying to talk to her. I had told one of the employee I need 2 cinnamon bites and there was one on the glass I told her I didn’t want that one I wanted 2 fresh ones since she was already gonna make one for me. She then said okay 10 minutes. I said okay I’ll wait. I AM NOW WAITING OVER 35 minutes because the girl “ didn’t know “ when I tried talking to her and asking how much longer she just turned around and said something but I couldn’t hear what she said. You guys need faster and not rude people."

"Never have I been to an Auntie Anne's where they burned the pretzels. And if they did I didnt know about it because they didn't try to sell them to me. Then the one guy who knew how to do a refund couldn't be bothered to do it so stood across the room trying to explain it to the other two associates there who worked in the subway part. I wouldn't have even gave it one star had it not been for the mini pretzel dogs that my kids ate. And all this after he told me it would be a half hour until they were ready so we walked around Walmart."