Tropical Smoothie Cafe 927 Washington Boulevard, Laurel, MD 20707

"Usually the service here is good and my order is completed promptly. Today, the young lady at the counter was unfriendly and forgot about our order. We waited almost 40 minutes and we had to remind them on 3 different occasions that we were still waiting on our daughter's smoothie. I'm pretty disappointed. I went out of my way to visit this location but next time I'll stick to another location. There wasn't even an apology."

"I have no idea what the lady behind the counter’s problem is but she ALWAYS has an attitude when she’s the one who always gets the order wrong. Both times I’ve been here I’ve paid for extra tomato salsa and she always has an issue giving it to us. Today, we got 3 extra salsas on top of the 2 that already come with the the quesadillas we ordered. I told her she owes us 2 more and she didn’t believe us when I literally paid for the extra salsa. This is the 2nd time she’s done this. Like look I know it costs extra that’s why I asked for it at the counter don’t have an attitude when I ask for what I paid for. I also ordered doordash from here once and paid for extra salsa and it wasn’t anywhere to be found im sure the same lady was working since clearly she acts like she can’t give out salsa THAT WE PAID FOR!!!!"

"First, this was the second time we ordered here, via Grubhub. We thought that the food would change, it didnt. We ordered 2 smoothies: Island Green Smoothie and Peanut Paradise, a wrap, and a 3 cheese chicken quesadilla. The Island Green Smoothie was just horrendous. Were not sure what the person put in it, but it didnt taste like the one we ordered previously from the Columbia location. The other item, the 3 cheese chicken quesadilla, I wouldnt even call it a quesadilla. It was 2 pieces of paper with a scent of check blown between it. There was maybe a smattering of cheese through the tortilla and 3 pieces of chicken TOTAL. It was then pressed completely flat, cut in three, the wrapped. Not even put in the to go boxes like other locations, just a paper wrapper. The side, the sweet potatoes, was scantly filled, living the container half empty. We will never order from this location again and dont recommend it via the apps. Go to the Columbia location instead."

"I drop by here often for the Kale Slaw. The staff is always friendly and quick! Today was no exception! Service was excellent: I was told my options and given honest feedback about my food choices. However, my chicken wrap was not hot, and the rice was clumped together, like it had been sitting for a while. My Peanut Paradise Smoothie w/peas was awesome!"

"One of the best favorite smoothies I’ve had was from this place. Orders are processed quickly and there is enough parking for anyone - even on a busy weekend. Staff are courteous and can help you pick an item from the menu if you need inspiration. I did that once and I liked what they selected for me. In any case, you can hardly go wrong - unless you have any restrictions."