Panera Bread,

460 Elden St, Herndon, VA 20170, United States

"I love their spicy pickle chips on tuna salad."

"There hasn’t been a single time this year (2023) that I’ve gotten my order correct from this location. The smallest customization of the item breaks their brains. I ask for: No bacon Extra chipotle aioli. This has gotten me no aioli, extra bacon. No bacon or aoili. Normal aoili, no bacon. Regular bacon and regular aoili. I wish I can make this up. Panera can spare me their corporate response. Train your employees to read the ticket. It’s literally 6 extra words."

"I ordered the "stacked" chicken green goddess caprese melt because I got it once before and it was incredible. Tell me why my sandwich not only had no chicken, but they skimped on every other possible topping. There was a solid 3 inches of sandwich that only had greens. Even worse, after my singular bite of sandwich, I started developing the mild allergic reaction that only occurs to me when I eat unwashed vegetables. Bruh. I understand when restaurants mess up, but someone actively looked at this "sandwich" (that I spent over $16 for) and decided "yes, that is acceptable." I have surpassed disappointment; at this point I feel actively disrespected. Sent in a request for a refund and have received no follow-up or even a confirmation email that I sent it."

"I don't understand how this place gets 5 star reviews. I did not feel like cooking dinner and the reviews for this Panera were good. SO WRONG! I ordered a smokey Buffalo chicken melt and I must say this was the worst sandwich I have ever had. It looked like someone had thrown up on the bread. It was so gross. I ordered a bowl of French onion soup with croutons but had no croutons and the cheese was barely there. Threw down the sink. I can honestly say I will NEVER visit this Panera or for that matter any Panera again. Total waste of money."

"On our visit to the tailor in Herndon, we felt like some hot soup given the cold day so stopped by Panera which was hopping both inside as well as pick-up. Our special is always the chicken and rice which comes with bread. It was delicious and we picked up an oatmeal cookie for later. Packed but line moved fast and our food came quickly."