Dunkin' 201 York Road, Towson, MD 21204

"I generally try to place my orders via Mobile order but even then picking up the order takes up to 12 to 15 minutes for them to place it on the counter and even then you still have to alert the staff if there is one that you're ready to pick up your order.The customer service is poor but the only good thing about this place is the location. Hard pass."

"This is the closest one near my house and other days it is okay. Same Dunkin. I went there yesterday morning cause I had coupons from my mailbox. They refused the coupon with their name and address on it. The cashier said it might be fake because it doesn’t have barcode???? It is your store’s coupon. Dont send them out and advertise if you dont want to apply. Did I mention they ask me a dollar for a cup with just ice. No water just plain ice."

"The girls in the place were very friendly! They really appeared to enjoy their job. The egg bacon sandwich was standard fast food, nothing special. The inside of the facility was fairly clean and pleasant. As a tourist here on a Sunday morning, it was the only place we could find open for coffee. Kudos for Dunkin for opening up! Finding this location made our morning!"

"They are very attentive and always get our order right. They move fast and they were also accommodating when I made a mistake. I forgot to ask for Oatmilk in my drink and they just remade it after the drink was just finished. Today I forgot to ask for a bagel and had to go back. They apologized for the wait once they gave me the bagel when there was no wait! Very nice staff. My only slight criticisms are the amount of bacon items on the menu. Luckily, there are a few vegeterian options but there could be more. Also, the grilled cheese has American cheese. I would get rid of that cheese, it's not the best."