McDonald's 1619 East Joppa Road, Towson, MD 21286

"If I could give this a zero star review I would. That was the worst experience I have ever had at McDonald’s. When I walked in there was a little girl screaming, and no one was doing anything about it and then they didn’t give us a medium fry that we ordered with our nuggets, so I tried to go back in, but the door was locked (despite being opened) and people didn’t let me in. Eventually, someone let me in and I said we got a medium fry with our order and the Employee who literally took the order, gave me an attitude and said that we didn’t get one and I had to show him the receipt, even though he took the order two minutes before that. I have never witnessed such idiots in a work atmosphere. Do not go here."

"Based on my experience, customer service standards at McDonald's in the Baltimore area tend to be notably lower compared to other regions in the country. While Baltimore boasts many positive attributes, exceptional service at McDonald's isn't one of them. Specifically, the service at this particular McDonald's is extremely poor. We visit this drive-through weekly for a Diet Coke, as it's conveniently located near my son's appointment. Each visit seems to deteriorate further in service quality, ironically turning into a sort of amusing spectacle for us. On our latest visit, the drive-through attendant inadvertently left their microphone on, and for ten minutes, we listened to their laughter and inappropriate language, unable to place our order. It was oddly humorous, yet indicative of the service level. My advice would be to avoid this location if possible."

"Ordered a sand wich wirhout mustard and was covered with it im alergic so glad i checked my sandwich will never go back"

"This McDonald’s is poorly run. I’d say 4 out of 5 times when you go through the drive through you’ll end up having to park and wait for your food. It doesn’t make sense because they make everyone do this maybe to keep their drive through times down but in turn have a parking lot full of cars and the employees are walking up to doors with food trying to find the correct car for each order. Today went better, I didn’t have to pull over but my large fry was only about half full. They need a complete overhaul or retraining or something. I only return (with fingers crossed for a better experience) because of the convenient location."