Dominion tire co. (Capitol Heights) 634 Ritchie Road, Capitol Heights, MD 20743
About the Business
Dominion Tire Co. in Capitol Heights, Maryland is a trusted destination for all your car repair and tire needs. Conveniently located at 634 Ritchie Road, this store offers a wide selection of tires for sale as well as expert repair services. With a team of experienced technicians, Dominion Tire Co. is committed to providing top-notch customer service and ensuring your vehicle is in top condition. Whether you need a simple tire replacement or more extensive repairs, you can rely on Dominion Tire Co. to get the job done efficiently and effectively. Visit them today for all your car care needs.
Photos
Location & Phone number
634 Ritchie Rd, Capitol Heights, MD 20743, United States
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews
"I needed a right front tire for my son's car due to uneven wear and was greeted promptly and had the new tire super fast. I also explained a noise coming from the front wheel where the tire was replaced and the technician was able to diagnose the problem and explained the options for repair. I will definitely be returning to this shop to get the work done as well as getting my front brakes replaced on my other vehicle,"
"Writing this review for my ladies (and everyone else) who may not have anyone to help them when it comes to car maintenance and are looking for credible places. I highly recommend this location. They are very professional and just overall very kind guys. I came to purchase tires and have them mounted/balanced. I arrived as soon as the shop opened and I was serviced right away and given my options for tires. The price I received was fair for 4 used tires plus the mounting and balancing. I also needed my brakes replaced (which I knew before coming) and they told me right away that it needed to be done urgently and recommended a place right down the road to purchase the parts. I went and purchased what I was told I needed and again I was serviced right away when I came back. They seem to be very genuine in the work they do and are not just looking to drain you of your money. I also knew I had a brake light out and had an extra in my car and the guy (don’t know his name sorry) replaced it for me quickly. I was offered water while I was waiting which I felt was just a nice gesture and I appreciated that. I will likely return (hopefully no time soon) when I need any other maintenance done on my car."
"Avoid going to this tire service shop at all cost. They will want nothing to do with you should you have a manufacture warranty claim, they will not assist you with any information to proceed with your claim, their customer service skills are nonexistent, and they’re very unprofessionally and disgustingly rude. Purchased 4 brand new tires from there and had them do the installation. I looked passed the fact that they caused deep scratch mark damages (curb rash type) to my rims with their tire removal machine. After noticing this lack of care and workmanship, I retracted my agreement to get my wheel alignment done there, and went else where. However, it gets worst, and this turned out to be a minor issue in comparison to what follows. Fast forward to 2yrs later, one of these 4 tires suddenly failed by blowing out with just 27K miles on them, well short of the said 65K miles/6yr manufacturer warranty. Upon return to this service shop, the said manager on duty refused to even look at/inspect the damaged tire, and claimed to be an authorized dealer of Goodyear tire, but do not honor or otherwise service manufacturer warranty. The manager refused to provide his name upon my request and states that he’s out of business cards. Reference attached photo taken of said manager and the license plate attached to the Dodge Challenger or Charger he was seen operating to work. I had to resort to calling Goodyear corporate office, where I was informed that this service center conduct and practices are inconsistent with Goodyear warranty claim protocols, which as an authorized dealer they are required to bide by. Cooperate ultimately sent me to one of their owned and operated service location to proceed with the warranty claim process."
"Great people. I’m been here multiple times. Have bought both new and used tires and done alignments. One time a used tire was faulty I came back WITHIN the warranty period and they changed it without any hassle. New tires were good quality 0 problems with new tires. 100% recommend"
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