Red Line Auto & Tire Center
301 Ritchie Road, Capitol Heights, Maryland, United States
About the Red Line Auto & Tire Center
Red Line Auto & Tire Center is a trusted car repair and tire store located at 301 Ritchie Road in Capitol Heights, Maryland. Our experienced team of mechanics and technicians are dedicated to providing top-notch service to keep your vehicle running smoothly. Whether you need routine maintenance, tire replacements, or major repairs, we have you covered. Visit us today for all your automotive needs!
Photos of Red Line Auto & Tire Center
301 Ritchie Rd, Capitol Heights, MD 20743, United States
Opening hours of Red Line Auto & Tire Center
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
07:00 - 20:00
Reviews of Red Line Auto & Tire Center
"I went to Red Line on Wednesday November 8th 2023 with the intent of replacing all four of my tires on my 2017 Genesis G80. I went there around 5/5:30 pm. I spent nearly two and half hours there. They replaced three of the four tires. My vehicle has wheel locks that I provided upon arrival. The front right tire they were unable to remove the tire. So everyone working the night attempted to remove the socket that they left on the vehicle and couldn't remove. They stripped my wheel locked that I had to replace, my lug nuts were damaged on two of my rear tires. The socket due to negligence on their part is still hanging off my vehicle. I Paid $240 to them and they told me they couldn't get it off and come back the next day. After leaving the parking lot something felt weird and off. ( you know your car and how it drives) But I knew something didn't feel right. I turned back around and immediately demanded and told them the tires feel loose as if they are not on correctly. They told me it was and it was just me. I left and went about a quarter mile down the street and I again returned and told them this is a safety concern and I didnt bring my car like this and demanded for them to properly install my 3/4 tires correctly on my vehicle. They told me they have already tried for about two hours and nothing they can do until the next day. The next day and the day after they tried to remove the socket and they told me they couldn't get it off and to just buy a new tire, lug nuts and maybe a rim. My car is pulling to the right. I can't get an alignment done. The car is pulling to the right. They have a job that is unfinished and I have called numerous times and drove up to the location in La Plata several times. The fifth time that I went up there they told me that was so long ago and they don't remember me and I am making it up. I took my vehicle two two mechanics. Hyundai and local certified mechanic who told me the tires were incorrectly installed, was not mounted properly and was half way on the vehicle and had I was driving at a decent speed over 65mph it could have caused my life due to their irresponsible and negligence. I learned there was another location on 1/30/24. I called the capital heights location and requested to speak to a manager. The tech who answered the phone refused to give me his name because he doesn't know me. I called and asked for the owner so that I can settle my issue that has now been ongoing for three months before taking it on social media, news outlet, BBB, maryland State Attorney's office. When I stated I am requesting your name so I know who I spoke with he repeatedly said call tomorrow I do not know you. He said manager not here. I asked what time does he come in and he said I don't know. The attitudes between both locations is disgusting and distasteful. I will continue to write a review and all over social media until my car is fixed. The car is not safe to drive according the dealership. I have filed a complaint on BBB and I am not finished and will not be until it is resolved. BEWARE of both locations and cautious of the work they do. I will post updates and pictures."
"I had to dispute a transaction today with this place. I visited this place on 8/9/2023. I had (3) tires replaced. The total cost was $150.00. I’m confused on why they charged my card again a week later after me visiting here. My bank notified me that they did receive the funds on the same day 8/9/2023. I’m not sure who is the owner of this place or who’s in charge of the transactions, but to charge a persons card a week later is a little strange. My bank is currently investigating this charge. I’m disappointed because this is my second time visiting this time place in the last 6 months and they do have pretty good used tires so to find out this has happened is very frustrating and grimy."
"Awesome place with great prices and quick turnaround. Had my car towed here with a flat the tow guy dropped it off at 6pm and by 630pm it was all patched and ready to go. I called to give my information thinking I would have to pick up in the morning but to my surprise it was already ready to go. Thank you for saving the day you will be my go to place for now on."
"The young man literally lied to me and ripped me off!!! He said that I HAD to get a new tire for $70. I then noticed him inside PLUGGING MY (as in the one one that popped right in front of their shop, the reason I pulled in, in the first place). I asked him are you plugging my tire? He said yes. So I asked how much that was and he said I will do it for $60. Now I know I'm a woman and he may THINK I don't know anything but a tire plug isn't $60!!! So I questioned him and he responded by saying " it's $60 because it's a new tire"...Now who in the *@,&%!^ has to plug a new tire!!!! If it wasn't 100 degrees outside and I didn't have a child waiting for me to pick him up from an outdoor practice I would have fought my case and paid a more reasonable price. Since time wasn't on my side that day I decided I would at least warn others of their deceitful business practices!"
"Reading the reviews, people seem to either love or hate this place. I rolled in with two front tires with nails in them. The technician got me out of there in less than 15 minutes. The place is clean, the work was solid and the price was fair. I am very satisfied."
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