Paul's Used Tires Inc.
About the Business
Paul's Used Tires Inc. is a trusted car repair and tire store located at 8041 Snouffer School Road in Gaithersburg, Maryland. With a wide selection of high-quality used tires at affordable prices, Paul's is the go-to destination for all your tire needs. Their experienced team of technicians provides expert tire installation and repair services to keep your vehicle running smoothly. Whether you need new tires, tire rotation, or tire balancing, Paul's Used Tires Inc. has you covered. Visit them today for top-notch service and unbeatable deals on tires.
Photos
Location & Phone number
8041 Snouffer School Rd, Gaithersburg, MD 20879, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
8:00 AM - 5:00 PM
Reviews
"If you're scrolling through different reviews and looking for the best place to snag a used tire…stop. I’ll save you the time and energy by urging you to go ahead and go to Paul’s. Honest guys doing honest work. I went for a used tire, but ended up only needing some patch work which saved me like $40. They could have got me for a few extra bucks. However, thats exactly how you lose consistent business. Instead they got a customer for life. I will be returning for any tire related issues in the future and I highly recommend you do the same."
"Customer service was exceptional. My husband is disabled and they let us stay in the car and brought all paperwork to us. They did the job quickly and efficiently. I would never go anywhere else other than Paul’s!"
"These guys are life savers. I was on my way to road trip back to California when I got a nail in my tire. I went to Pep boys and a local shop before Paul’s and both places told me they couldn’t repair my tire at all because the nail had damaged the side wall. I was so close to buying an entirely new tire. A friend recommended Pauls and when I got there and showed them my tire, they told me no problem and fixed it within 20 minutes. They offered great suggestions on my other tires considering I was making a long journey but didn’t haggle for anything other than what I came for. I really appreciate the work and recommend Pauls 100%. Really friendly team and they know what they’re doing!!!"
"I went to Paul's used tires the first time today 11/01/2023. I parked in front of the shop and spoke to the first attendant I saw. He asked me to wait and that the next available attendant will take care of me once they were done working on other vehicles. After waiting for a while without anyone approaching to help, I went into the workshop and spoke to yet another attendant and explained that it was my first time. It seemed like there was no intake process! He also asked me to wait and that I will be served once an attendant was free. I waited for a while, I noticed someone other than the two I had earlier spoken to, approaching my vehicle. I was excited. Finally, I'm going to be served. I was so wrong and unaware of what was about to happen next. The young man approached me upset. He yelled at me for park elsewhere speak to someone in the workshop or I won't be served. I explained to him that I had already gone in and spoken to 2 attendants. He got upset yelling further and questioning why I was not parked by the fence if I had indeed spoken to two attendants. Yet, there were no instructions on where to park or what to do. It's just complete chaos and utter disrespect towards new customers !!! As this was going on, other customers had come in and parked right next to me. I heard one attendant asking them to move their vehicles to yet other different area! At this point, I was already done. I did not have the time to argue with anybody. I drove off to a different tire shop and got the best service! If you cannot put up with chaos, incompetence and stupidity, please don't waste your time going to Paul's Used Tires. Customer Service is dead at Paul's used tires. Don't go there. You've been told."
"My recent experience at Paul’s was quick, easy, and affordable. I was able to get in and out in under 45 minutes. The process is streamlined - you park, speak to someone about your needs, they assess the issue, explain your options, perform the service, you pay, and you're on your way. The staff aims for efficiency, so if you provide details upfront about what you need, they can help expedite the process. I had a problem that couldn't be patched, but was pleasantly surprised to be presented with three reasonable alternatives. I left spending less than $80, which was the ideal outcome I could have hoped for. The knowledgeable staff gets you in and out quickly while providing practical solutions at fair prices."
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