Matava Shoes 2360 West Joppa Road, Timonium, MD 21093

"Yesterday while my husband was attending a meeting and before going out to lunch with him at the very nice restaurant Tarks next door, I stopped by Matava Shoe and clothing store. I liked the shoes in the windows. I decided to go in and saw a pair perfect for my upcoming vacation. We were about 3 customers and 3 sales assistants and a small dog roaming around at the time. I was not greeted as customary (pretty important if you want to sell your shoes)! A very nice customer asked me if the dress she was trying on looked good on her? I proceeded in telling that, it looked very good! I was giving her my honest opinion that she really appreciated! No sales assistant was attending to her! Sudenly, the older rude sales assistant plonked herself between the customer and I to make sure we stopped interacting! So, I decided that, I would come back after lunch for the shoes that I had decided to purchase. Out of all 3 assitants not one saluted me on my way out! Just plainly ignoring me! I mentioned the whole episode to my husband over lunch and it was decided that they were not going to stop me buying the shoes (I felt like Julia Roberts in the movie "Pretty Woman", when she is very badly treated in the very high end store in LA!! HAHA! So, here I went again, and they totally ignored me...I had to go to the counter for one of the assistants to find my size if possible. The young woman never addressed me, she went to get the shoes, pass them on to me to try them on, still in total silence. I decided that I would purchase them, though the shoes are very expensive! I travel all over Europe and same shoes go for a quarter of the price! So I took the box and shoes to the counter! No help from the 3 of them! The transaction was done in total silence! Then the middle age assistant standing next the silent young assistant asked me finally a question: "Do you come here a lot?" What????? As I left the store, not one of them could mutter a thank you and goodbye!!!!! The rudest experience in 27 years since I arrived in the US."

"Deliciously addictive. My go to store for all things unique. Employees are knowledgeable and quick to respond. Overall, lovely area with easy parking."

"Lovely selection of exquisite footwear for your classy lady. They young lady who helped me was knowledgeable and charming. A great shopping experience."

"The saleswoman’s was incredibly rude and unhelpful. I came in a few days ago and nice man helped me…I came back today to purchase but changed my mind after being treated terribly by this woman. I will NOT be returning. I highly recommend not giving them your business!"

"Very unpleasant experience ordering from this store. The staff was extremely rude and and when I tried to return a pair of shoes I was simply told they were final sale. I found the same shoes from the manufacturer were the retail price was 99.00 and this store sells if for $380.00 dollars. I do not recommend wasting your money and peace with this store."